Shout-out to Ronnie O'Connor for helping me resolve my issues with my lost card. 2023 Trustpilot, Inc. All rights reserved. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. I have been using payactiv for almost 3 years now and they never get my hours worked right. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. PayActiv Review 2022: Access Your Money Earlier | GOBankingRates You're amazing and thank you for your kindness, Hi Romona,Thank you for taking the time to write a review about your experience. As a Certified B-Corp, Payactiv meets the highest standards of social and environmental performance, transparency, and accountability, helping you thrive today and plan for tomorrow. Anyone can write a Trustpilot review. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Depending on the transfer mode, each transaction can cost the employee between $1 and $2.99. Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. 196 Broadway, Suite 200Cambridge, MA 02139, Expert Advice on the Best HRand Recruiting Software. J.P. Morgan Wealth Management Review: Plans Tailored to Your Financial Goals, Dosh Review 2023: Getting You the Most Back on Your Purchases. Contact - Payactiv He fixed the issue, even when my phone died and I called back. Support for the Payactiv App, Payactiv Card, transactions, signing up, and more, Id like to offer Payactiv to my employees, Learn about how Payactiv products help your employees and boost your business. Payactiv - Apps on Google Play Payactivs financial wellness solution allows employees to access up to 90% of their earned wages between paychecks, at no cost to the employer. category to category depending on what consumers want from varying products and Perhaps most importantly, you can take a cash advance of up to 50% on your earned pay with no fees or interest charges. He did everything that others couldn't, get me my money and not once did he tell me to wait a few hours or wait another 24. Harry Maxwell was Very polite, explained each step to help me to get back in my account,, and took his time with me he was very very helpful and help me in so many ways and took his time. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. They tell ya they cant do anything to contact the merchant. Workers don't need permission to access earnings prior to payday. Hi Annisia,Thank you for your feedback. Daily pay is a really good app way better then this crap they call an app. m was so helpful he updated my ewa hours so I could handle all my business. It takes a holistic approach to improving financial wellness and employee satisfaction. Were required to balance purpose and profit by considering how our decisions affect our workers, customers, and community. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. He deserves recognition. I gladly provided all this, but Payactiv decided to withdraw the money back and then I started "dancing", "dancing" which lasted two months! Payactiv: Bringing Financial Wellness and Freedom to All - Payactiv Always & foreithe best! Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. PayActiv earned its 4.7 score from GOBankingRates based on the following features. You can receive an advance as high as 50% of the wages youve already earned sometimes at no cost. About Us - Payactiv Payactiv SDS-IT. We also ensure all reviews are published without moderation. Beyond EWA: 3 Financial Wellness Benefits to Boost Employee Satisfaction, Why Traditional Employee Benefits Arent Enough Anymore. Verification can help ensure real people write reviews about real companies. Creating a Payactiv account is free for all users and contains many free features including bill pay, discounts, financial counseling, and budgeting and savings tools. Complaints Complaints PayActiv, Inc. Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? Multiple attempts at using live chat were completely ignored with zero response after the initial greeting, in one case after an agent sent the greeting the chat was closed for lack of agents. Have a blessed day. Talk with a financial professional if you're not sure. Transfers to bank accounts and other debit or prepaid cards will be complete within 48 hours, or you can pay a $1.99 fee to receive the money instantly. & you guys really need to fix this issue with the app not being up to date & chats closing out & now my earnings chart, isn't trying to show what I made & just stopped after finally popping back up again now trying to stop showing what i madevery frustrating. lawanda moore. We'll do everything we can to make sure we do better in the future. Learned alot about financial stress and that I was not alone. PayActiv, Inc. | Complaints | Better Business Bureau Profile PayActiv Complaints: What Users Dislike Even though the app received mostly positive feedback on app stores, some users expressed concerns. World's #1 Fraud. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center. View our transaction pricing details. I rely on this app and he quickly figured it out for me, Hi Reese,Thank you for taking the time to write a review about your experience. In the Business to Business Service category. PayActiv achieves high marks in both areas. Credit Karma Mortgage, Inc. NMLS ID# 1588622|, Credit Karma Offers, Inc. NMLS ID# 1628077|, Credit Karma Credit Builder (McBurberod Financial, Inc.) NMLS 2057952 |. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. :) DC Darius Cohn 1 review US Oct 10, 2022 Mr. Darius Cohn Mr. Ronnie O'Connor made my call to customer service an awesome and pleasant experience. Find out how we combat fake reviews. :). It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). It's worth noting that this service could cost you $1 a day, but it's capped at $5 a pay period. If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. Get connected with multiple lenders you might qualify with even if you have bad credit. Using PayActiv is free for many services, including withdrawing funds from a partnered ATM. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. A team member will be in touch ASAP. We always try our best to do our job well, and your kind words make it all worthwhile. 1 Standard rates for data and messaging may apply from your wireless provider. Receive and send funds to other members. Payactiv provides an FAQ section, webinars, and blogs with useful industry insights for self-serve. If there's anything you need in the future, we're here 24/7. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. A co worker of mine tried to warn me about pay active. Hi Annie,Our sincerest apologies for the inconvenience. To many glitches, and its a nightmare having to deal with customer service! Hi Leah,Thank you for your feedback. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. We're looking into your account. Learn more at www.payactiv.com. Over 1500 companies use Payactiv including Uber, Pizzahut, Subway, Alorica, Hilton Hotels & Resorts, and Signature Healthcare. Payactiv can be used by businesses of all sizes. We always try our best to do our job well and your kind words make it all worthwhile. The customer service team is no help you ask for one thing they send to something else, The app does not update its self and you cant get any one to help with that.This whole app is trash they just need to start over. :), Very pleasant and understanding respectful and kind .Very tech savvy and was able to take care of my problems with being kicked out of my account almost every single day I've had a hard time with past customer service not understanding what I need help with , but this person was able to remain calm , empathetic,and made sure each situation was fully addressed and resolved. Be sure to include your Employer's name, Employee ID, and Mobile number. We always try our best to do our job well and your kind words make it all worthwhile. Have a blessed day. Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. You can withdraw funds using your Dave debit card from any of the 32,000 MoneyPass ATMs nationwide. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. If your employer does not use PayActiv, you may be better off with a different option. They will transfer you 20 times and no knows where your money is. I love this guy!! Thank you!! :). Prevention Platform. We always try our best to do our job well and your kind words make it all worthwhile. The date CBKC receives your direct deposit and the effectivedate are controlled by the originator. Payactiv App: How Does Payactiv Work? [Best Guide] - Overdraft Apps Like I said, I do want to thank him again for this. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. One of our representatives will be reaching out to you shortly to assist you. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Finder.com LLC. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by PayActive, Empower or Dave. Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. Hi Janel,Thank you for taking the time to write a review about your experience. Its free to load money onto a Payactiv card, but if you want to transfer funds to your bank, pick it up at Walmart, spend it with Uber or Amazon or use the bill pay feature, you can expect to pay additional fees. This may result in yourhaving access to the funds sooner. Replies to negative reviews in < 24 hours. The Empower app offers fee-free cash advances between $25 and $250 to users, along with a cashback debit card. Using Payactiv to get an advance on your paycheck can help you cover an emergency expense without having to resort to payday loans, which are known to be risky. If youre struggling to attract and retain talent, revamping your employee benefits package is a great place to start Employers winning the war 2023 Payactiv, Inc. All Rights Reserved. Ned is amazing. This is the absolute worst app!! We'd like to turn this around ASAP. Our hope is that our vendor shortlists and advice are a powerful supplement to your own research. We may also receive payment if you click on certain links posted on our site. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. We'd like to turn this around and resolve your issue ASAP. Hi Doroyane,We're glad that our representative could help you resolve your issue. I always have a problem and no one can fix it. So far weve moved $5B+ in wages to workers, helping save $400M+ in predatory fees and penalties.**. 1 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective of 1-2 days later. Heres how Payactiv and payday loans compare. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. It powers financial innovation by giving users the tech . Our team will be in touch ASAP. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Is Payactiv safe? The . The SmartSave feature helps you set achievable financial goals each month, creates a saving plan for you, and provides discounts for day-to-day spending like gas and medicines so you achieve your goal at the end of the month. This person deserves a raise! payactiv.com Review - Scam Detector :). 24/7 live customer support from Payactiv Open a support ticket with our Service Team Full Name * Email * Phone Company Name Message * * These fields are required. Its privacy policy states that it discloses customer information to third parties necessary to facilitate the delivery of its services but tries to limit the information provided. he is a great agent and payactiv needs to give the man a raise cause he is awesome. Working at payactiv | Glassdoor PayActiv, Inc. However we may earn a small fee if you click on vendor links on this page. We always try our best to do our job well, and your kind words make it all worthwhile. One of our representatives will be reaching out to you shortly to assist you. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Ned is the highlight of this company compared to the 25+ agents I've spoken too. Hi Elizabeth,Thank you for taking the time to write a review about your experience. Direct deposits of paychecks may also appear on the PayActiv debit card up to 2 days before they would normally be processed. As such, it permits employees to access up to 50% of their paycheck prior to payday. Took 5 minutes on chat to get asked the number to my account, while I was logged in. Payactiv in 2012 created earned wage access, a service that allows workers to get an advance on their paychecks between pay periods. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. :). You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. Regular source of income, Verifiable bank account, US citizen, Ages 18+. My kids are sick and I'm a single mother who needed to get them to the hospital. Hi Courtney,Thank you for taking the time to write a review about your experience. I will never use this card again and I will tell everyone I know to never get one. Head over to our Support Form and someone from our team will assist you. Hence, our vision is simple bring financial security, dignity, and savings to the millions experiencing financial stress. Described as an all-in-one digital wallet on the PayActiv website, the service provides users with a free Visa prepaid card, money management tools and the ability to access 50% of your money as it is earned instead of waiting until the end of your pay period when you receive your check or direct deposit. We use dedicated people and clever technology to safeguard our platform. It has been a week. Advance up to $250 from your paycheck plus get access to your paychecks up to 2 days early with direct deposit. How many times can you use PayActiv in a pay period? PayActiv is accredited by the Better Business Bureau with a B, which is typically an indication of good customer service. She lives on Long Island, New York, with a veritable menagerie that includes 2 cats, a rambunctious kitten, and three lizards of varying sizes and personalities plus her two kids and husband. Thanks to both of them for getting this resolved n the excellent customer service. Like other cash advance apps, Payactiv also offers financial wellness services. Payactiv is part of a growing trend of apps that offer low-cost alternatives to a more traditional option: the payday loan. Hi Loretta,We're glad that we could help you resolve your issue. Join today. Shes the best and everyone should be more like her. Companies can ask for reviews via automatic invitations. Employees can access their money immediately, pay for hours worked, load it on a Payactiv card or get cash at Walmart. Financial insights With the mobile app you can get financial advice, budgeting tools, tips on saving and a way to track your spending. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. Very helpful, understandable and fast. We may receive payment from our affiliates for featured placement of their products or services. Thank you again! * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Just spoke with Davis M. He fixed my issue in less than 5 minutes and was very courteous! We always try our best to do our job well and your kind words make it all worthwhile. Dave has a unique feature that helps you find side gigs to earn a little extra cash, which can help if you are consistently running short before payday. Up to 4 days early deposit of government payments2. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. There is no fee to load money on your prepaid Visa card or to use your card in many locations, including at 37,000 MoneyPass ATMs across the country. 1 CONNECT Work your way Get company announcements, pick up shifts, and get reminders and alerts from work. Have a blessed day. Ronnie was a FABULOUS agent to work with. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. The Payactiv Visa Card also provides other benefits like getting access to your paychecks early by up to 2 days, autopay, an exclusive discount marketplace, discounts on gas, movie tickets, and more., Payactiv's SmartSpend syncs with your Payactiv app and Visa card to track expenses and provide guidance on spending and saving decisions. I apologize for my frustrations with the previous agents, and am greatly appreciative that I was able to get my concern resolved in such an expedient manner. The app is high-rated on the App Store and Google Play store. It requires a profitable yet socially-responsible business model and a deep commitment to improving the . You don't have to wait for payday, pay overdraft and late fees, or borrow money.. How likely would you be to recommend finder to a friend or colleague? While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. Told me of 2 offers I haven't received after being w u a yr. Amazing attitude and you should have him cross train other operators. Business Profile PayActiv, Inc. Financial Services Contact Information 4880 Stevens Creek Blvd #102 San Jose, CA 95129-1276 Get Directions Visit Website Email this Business (877) 910-8400 Primary. CREDIT KARMA OFFERS, INC. 1100 Broadway, STE 1800 Oakland, CA 94607, Credit Karma Offers, Inc. NMLS ID# 1628077 | Licenses | NMLS Consumer Access, MoneyLion loan review: Credit-builder loans for members. Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages. What Users Can Expect Online market research communityPoints earned for taking surveys or other tasksRedemption options include cash or gift cardsTwo options for participation: SJ Opinion and SJ Pulse With the Venmo credit card, you can get cash back or use your rewards to buy crypto. We may receive compensation from our partners for placement of their products or services. Hi Bella,Thank you for taking the time to write a review about your experience. We're available 24/7/365. Payactiv how to apply for an online loan, review of the loan company . No credit check, consistent income in the past 2 months from the same employer. PayActiv is a revolutionary fintech company providing a needed service for many workers who need just a little help getting from paycheck to paycheck. I need gas and my refill of my stroke meds payactive would not updated my hours. Have a blessed day. PLEASE GIVE DAVIS M A RAISE HE DESERVES IT & BEYOND, NICEST AGENT EVER! Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Fixed my problem, no hesitation! One drawback is that Empower charges an $8 monthly fee. And PayActiv comes close, which is why it earned a 4.9 rating in this category. Payactiv Reviews and Pricing 2023 - sourceforge.net PayActiv works best with a linked bank account, but its not necessary to have a bank to have funds preloaded onto your PayActiv prepaid Visa and use your Visa card for bill paying, purchases and more. Have a blessed day. This includes the following features: While some customers are genuinely happy with how easy and inexpensive Payactiv is compared to other cash advance apps, many complain about technical bugs and a lack of customer support when the app malfunctions. If you're ready to get a Payactiv demo, we suggest getting in touch for a look at the product and quote. We always try our best to do our job well and your kind words make it all worthwhile. Advertisement AN Angelica reviews US Updated 4 days ago Better with certain agents Helping Low-Income Workers Stay Out of Debt - Harvard Business Review I wish I never started using this app, its so frustrating!!! Yes, its legit. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. Hi William,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Payactiv works by partnering with employers to offer advances on their earned wages.