All rights reserved. . The quality of Le Grand Bambino bag is amazing. I ended up ordering through the site via paypal. My order arrived in no time and im super happy! Full-time - Part-time - Temporary -Contract. It was left on my porch in the pouring rain for two days. I could find the contact number only from the cached page found in Google. Self-taught designer Simon Porte Jacquemus launched his namesake line at age 18, after moving to Paris from his native South of France. Bought it for my daughters 30th birthday. I do not recommend ordering anything from their site, idk what happened but it is a mess. Jacquemus But obviously they have some customer service issues at the moment. The order arrived on time and every item came very well packed. Users can call our helpline number to resolve their crypto related ptoblems quickly. Fabulous Quality and Design! Jacquemus Spring 2022 Ready-to-Wear Collection | Vogue I received mine within 2 days of ordering and I live in Canada! Very clear navigation and easy check out experience. The packaging, payment, etc. The company was founded in 20019 by Simon Porte Jacquemus. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. From the package to the product. Buy Jacquemus bags and get Free Shipping & Returns in USA. It was my first time buying here online, and it won't be the last.I ordered from Spain and the shipment was so fast.The product arrived in perfect conditions.Love everything about this brand, 100% would recommend! or fill in the form below. I love your collections every year. The return process was perfect and easy! For spring 2022, he played with the shapes of scuba gear, cutting and winding unitards and. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It is not easy to find what I'm looking for and to sort them by price, etc.. Well I ordered the Le porte trapezu wallet. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. Sizing is great, the quality is superb and I will certainly reorder from the website. Kendall's Edit; . Read about their experiences and share your own! Customer Service Representative REMOTE (US) SERVICE DELIVERY WORK AT HOME (US) FULL TIME SupportNinja is a new kind of BPO. I'm just a little bit disappointed with the site of the company. They basically lied and said that they tried to call me to let me know the bag was out of stock but I didn't answer. It will consist of art and design, itt will have Contact Us | NET-A-PORTER Initiative 1: Creating Jacquemus' first physical store in Paris. Customer Service Representative at CVS Health | The Muse You must have JavaScript enabled in your browser to utilize the functionality of this website. Do you need help? United States. I am always extremely pleased with all the items I have ordered. I loved the bag, it's great, and super fast delivery, thank you. I loved the bag, it's great, and super fast delivery, thank you. I loooooooooved the bag its so pretty in real life.Im so lucky that I finely got what I want and I was looking thru your brand online I found some bags In Neiman marcus, but unfortunately they deliver a preorder and I receive it on August!!! And then I received my scarf .. wonderful. Awful brand terrible business. I love your collections every year. Also, Simon is on holiday. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Thank you note, stickers, and the dust bag were a welcome surprise! Jacquemus for Women SS23 Collection | SSENSE 1,977 people have already reviewed JACQUEMUS. It goes against our guidelines to offer incentives for reviews. Suggested companies are based on peoples browsing tendencies. We use dedicated people and clever technology to safeguard our platform. NET-A-PORTER Premier For customers based in New York City, and selected areas* of New York and New Jersey, our NETAPORTER Premier team is at your service from the moment an order is placed until it arrives at your door. I am still waiting for the product and I have not received any email when they will send to me . Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. The delivery was made very quickly and arrived in very good condition. Privacy Policy. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. I love my experience so far and definitely will buy more. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Love the quality & style of the hat & quick delivery! Cookie Notice Location: Remote live chat job, work online anyw in the world (United States preferred). Privacy Policy Call us on 1 877 799 0627 from the United States, or +44 330 022 5701 internationally. I ordered the wrong size and had to return the item. Companies can ask for reviews via automatic invitations. It was left on my porch in the pouring rain for two days. 2023 Trustpilot, Inc. All rights reserved. I ordered the Grand Bambino bag. please contact customer service within 60 days of purchase. My experience was amazing! Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Two days later I received my tracking and got my packages. Fabulous Quality and Design! Thank you very much.I especially loved the packaging- as always :). Because of this I wouldnt order again.. Find out how we combat fake reviews. Jacquemus customer service . All rights reserved. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. I talked to them on WhatsApp and they answered immediately and said it was still processing but got me a coupon of 100 euros. Its just that they grew so fast and I think they were taken aback from all the success. We also ensure all reviews are published without moderation. Got this a gift for my wife, she fell in love with it! was ok but the delivery with UPS was HORRIBLE. I already wrote email to customer care center but hadnt receive reply yet. Also the condition of the leather was really bad. We are currently recruiting top talent for our Eastern, Central, Mountain and Pacific time zone Medicare Retiree Solution Customer Service Centers. All previous emails sent to you from my private email prior to involving PayPal were ignored. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The return process was perfect and easy! Job Description. For more information, please refer to our customer care page. Founded Date 2009 Founders Simon Porte Jacquemus Operating Status Active Company Type For Profit Contact Email boutique@jacquemus.com Phone Number +33 1 77 35 10 75 Jacquemus is a French brand that offers womenswear, shoes, and accessories. So thank you Jacquemus!!! I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. Call now to get direct help from coinbase customer support executives. My order arrived in no time and im super happy! Here are 8 tips for writing great reviews. Overnight shipping is available for $20. 6 more replies. About Us (866) 434-3169; Customer Care; Shipping & Returns; Live Chat link opens in a new window operated by . Read Customer Service Reviews of www.jacquemus.com - Trustpilot My order arrived in no time and im super happy! Thank you! The quality of Le Grand Bambino bag is amazing. and our By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Read Customer Service Reviews of www.jacquemus.com - Trustpilot Quality is great! Received the order but the box looks like its thrown somewhere. Help us Improve. Thank you very much.I especially loved the packaging- as always :). In addition, the fact of sending us a little booklet I find it super cool. The shipping is fast, no custom clearance hassle because everything has been paid and taken care of. These tasks include: - Helpdesk live chat support for technical issue (follow the manual) - Promotional giveaway and resolvent procedures. JACQUEMUS Reviews | Read Customer Service Reviews of www.jacquemus.com When it was delivered I wasnt home. was ok but the delivery with UPS was HORRIBLE. I purchased a bag (Le Chiquito Moyen) recently from the website and it came with huge creases so i was looking for a refund or exchange but ive sent both an email and the contact form, neither to which they have responded to. It comes with a sturdy box, safe for international shipping, the clothes is kept in a dust-bag with a collection sticker gift. On the other hand the packaging experience, delivery and quality of the handbag was 10/10.If they work on their customer service a little bit more, I'm sure they will become a 5 star company. Jacquemus customer services told me they have to wait for a UPS investigation which closed as delivered despite them admitting they had no proof of it being delivered, so Jacquemus wont help. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. I ordered the Grand Bambino bag. We also ensure all reviews are published without moderation. In addition, the fact of sending us a little booklet I find it super cool.