Field Office Location. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. These actions address the intent of our recommendation. (Recommendation 20), As the Inspector General takes steps to implement recommendations in this reportand in doing so, transform the organization's management and operationsthe Inspector General should follow key organizational transformation practices. DHS OIG agreed with this recommendation. HSI Houston | ICE Atlanta, GA 30303 Vacant, Regional Inspector General for Audit However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. Available documentation regarding the April 2021 organizational changes does not align organizational roles and responsibilities with the agency's strategic objectives and/or priorities. Secure .gov websites use HTTPS 245 Murray Lane SW As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. Actions Needed to Address Long-Standing Management Weaknesses. In addition to routine management, DHS OIG uses the data from the dashboard to assess OIG's performance against an annual performance measure for project timeliness. DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. Secure .gov websites use HTTPS HHS Region 4 | HHS.gov Main Navigation. A President-appointed Regional Director leads each office. Region covers Arkansas, Louisiana, Oklahoma, and Texas. Receive the latest updates from the Secretary, Blogs, and News Releases. Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . The Wannamaker Building Providence, RI 02903. OIG's Role DHS Office Locations - Oklahoma 100 Penn Square East, Suite 502 The Office of Innovation has cataloged organization policies and the corresponding responsible offices. This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. Looking for U.S. government information and services? DHS OIG agreed with this recommendation. HHS Headquarters. Find direct contact information for DHS, its component agencies, and specific programs of interest. Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) Ben Sanders, Assistant Regional Inspector General for Audit Houston Field Office | ICE - U.S. Immigration and Customs Enforcement With the implementation of this dashboard, DHS OIG leaders are better positioned to understand project time frames and strategically target any efforts to shorten time frames, ensuring that DHS OIG's work contributes to timely oversight. Myra Hamilton, Acting Regional Inspector General for Audit and Assistant Regional Inspector General for Audit, New York City Regional Office (New York), Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania). Organizational Chart | Homeland Security - DHS Share sensitive information only on official, secure websites. (800) 869-4499 . New York, NY 10005 For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. Fax: (415) 355-2731, Phone: (520) 620-7390 Fax: (312) 886-0513, Phone: (303) 864-2000 Region 2 HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. It has operated for 4 of the last 6 years, including 2020, without a strategic plan. Michele Weaver-Dugan, Regional Inspector General for Audit (214) 661-9530 (LockA locked padlock) 1010 Walnut Street, Suite 410 Contact Us | Office of Inspector General | Government Oversight | U.S Report financial crime by contacting a U.S. Secret Service Field Office. View the map that shows the 10 regional office locations. In September 2021, DHS OIG provided us with updated guidance documents that address professional standards and compliance statements. Operational and Support Components Department Leadership Biographies Fax: (520) 620-7301, In memory of OIG Special Agent William "Buddy" Sentner In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Denver Field Office - Colorado 1244 Speer Blvd., Suite 604A Denver, CO 80204 (303) 844-0058 Dana McKay, Assistant Special Agent in Charge Phoenix Field Office - Arizona 2700 North Central Avenue, Suite 300 Phoenix, AZ 85004 (602) 507-6180 Damian White, Resident Agent in Charge Southeastern Region The headquarters also houses the main administrative and support staff . I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. Fax: Fax: (818) 863-1919, Phone: (954) 496-8178 See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. 794.7788 401 W. Peachtree Street N.W. In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. Fax: (303) 864-2004, Phone: (215) 717-2980 Additionally, in response to our Recommendation 15, DHS OIG officials said they are developing a policy that would establish the organization-wide quality control and assurance program.
Actions to satisfy the intent of the recommendation have not been taken or are being planned.
,Actions that partially satisfy the intent of the recommendation have been taken.
,Actions that satisfy the intent of the recommendation have been taken.
, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. EMAIL: DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, DHS Office of Inspector General/MAIL STOP0305 We will continue to monitor DHS OIG's efforts to address this recommendation. Phone: (202) 616-4620 GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Fax: Fax: (954) 496-8436, Phone: (609) 989-2698 Fax: (703) 413-1833, Phone: (703) 413-1865 HHS Region 7 - Kansas City directly serves state and local organizations in Iowa, Kansas, Missouri, and Nebraska. James Hibbs, Assistant Regional Inspector General for Audit, Dallas Regional Office (Texas) : DHS OIG agreed with this recommendation. Fax: (312) 886-7065, Phone: (817) 385-2071 (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. In the fall of 2022, DHS OIG issued its FY 2022 annual performance report and provided us with its FY 2023 annual performance plan and a strategic implementation plan to cover FY 2023-2026. The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. Fax: (703) 413-1833, Phone: (404) 331-5928 Officials demonstrated the dashboard's capabilities-such as visualizing comparisons of current project timelines against standardized goals based on project type (e.g., audit, inspection/evaluation). If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). Visit www.okdhslive.org to apply for or receive information about assistance including Energy Assistance, Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. DHS OIG agreed with this recommendation. Information and guidance about COVID-19 is available at coronavirus.gov. ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address: Each Regional Director ensures the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. DHS OIG has prepared annual work plans for Fiscal Years 2022 and 2023. Menu; Search; En Espaol; A .gov website belongs to an official government organization in the United States. (Recommendation 15), The Inspector General should develop and implement a process to ensure that DHS OIG's internal quality assurance reviews are comprehensive and that these reviews regularly assess Office of Audits and Office of Special Reviews and Evaluations work that is conducted according to each of (1) audit; (2) inspection and evaluation; and (3) other standards or authorities. Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. GAO was asked to review DHS OIG's management and operations. 245 Murray Lane SW Fax: (202) 616-4532, Phone: (202) 616-0645 Office of Inspector General U.S. Department of Labor - Contact OIG - DOL DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. This defect was disclosed in the report filed by Relator with the Department of Homeland Security Inspector General ("DHS IG . To provide independent oversight and promote excellence, integrity, and accountability within DHS. 200 Independence Avenue, S.W. In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. Washington, D.C. 20201 Stay informed as we add new reports & testimonies. Official websites use .gov We also recommended that DHS OIG evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities (Recommendation 10). Information and guidance about COVID-19 is available at coronavirus.gov. DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. (LockA locked padlock) In January 2023, DHS OIG issued an updated report review directive. Menu; Search; En Espaol; > Regional Offices. Chicago Field Office | ICE County Offices - Michigan 200 Independence Avenue, S.W. We employ more than 1,750 dedicated professionals comprised of auditors, investigators, evaluators, and support personnel. We will continue to monitor DHS OIG's efforts to address this recommendation. Congress enacted the Inspector General Act of 1978 to ensure integrity and efficiency in government. U.S. Department of Health & Human Services However, the April 2021 changes preceded DHS OIG's efforts to identify strategic objectives and priorities, which were established in a subsequent FY 2022-2026 strategic plan. For more information, see our USCIS Visitor . DHS Offices | RI Department of Human Services Relator knew that management was assuming each camera had a 90 degree field of view. We separately recommended that DHS OIG develop and implement such a risk assessment process (Recommendation 2). In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments. DHS OIG agreed with our recommendation. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. 2400 N Lincoln Boulevard In December 2021, DHS OIG's Office of Innovation showed us a newly developed online dashboard to allow DHS OIG to track project time frames. . In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. JCK Federal Building Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. > About The DoD OIG is headquartered in Alexandria, Virginia, and has more than 50 field offices located in the United States, Germany, Southwest Asia, and South Korea. > IEA We will continue to monitor DHS OIG's efforts to align routine performance management training with this updated policy. Deepwater Fraud - octagon.lhohq.info In August 2021, DHS OIG officials said that the Office of Audits and Office of Inspections and Evaluations (formerly the Office of Special Reviews and Evaluations) have established target time frames and are assessing engagements against those time frames. DHS OIG agreed with this recommendation. An official website of the U.S. Department of Homeland Security. (816) 268-0519 Oklahoma Human Services U.S. Department of Commerce Office of Inspector General 1401 Constitution Avenue N.W. (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. A .gov website belongs to an official government organization in the United States. OIG (OA) Field Office. (404) 974-9417 DHS - Office of Inspector General OIG Regional Offices - ed OA - Boston 408 Atlantic Avenue Room 330 JFW Federal Building Boston, MA 02110 (617) 223-8640 I was also the lead tech agent for the Albany, NY . Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin Region 6 - Dallas Arkansas, Louisiana, New Mexico, Oklahoma, and Texas Region 7 - Kansas City Iowa, Kansas, Missouri, and Nebraska Region 8 - Denver Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming Region 9 - San Francisco News and Announcements. We will continue to monitor DHS OIG's efforts to address this recommendation. 245 Murray Lane SW In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. Field Office Location. Southernwestern Region The headquarters of VA OIG is located in Washington D.C. and serves as the central hub for all of the agency's operations. In September 2022, DHS OIG officials said that they are in the process of drafting policies that will establish the organization-wide quality assurance program.