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With that level of automationnow typicalwith a modern factory,thedifferencein qualitytoday from even 5 years ago ishuge. As a precautionary measure, the company is asking all customers to immediately discontinue the use of the strap safeties. If you see a product that is clearly arecognizable REPdesign that we sold first,itsbecause we designed it. The qualitya company receives from a factoryisonly as good as whattheyrewilling to pay,andthe standards they set and enforce. Definitely not a good value at all in comparison. No idea what people are talking about not being able to reach anyone, just called today to correct shipping address and got someone in under 5 minutes. Thanks for sharing all obvious mistakes that we retailer generally do in case of out of stock problem. Like my point before, Rogues cheapest adjustable bench is their Adjustable Bench 2.0, which is around $545, and their MOST expensive adjustable bench, the AB-5200 Adjustable Bench, is $499. They shipped it the next day and it arrived 2 days later. Rep Fitness is one of my favorite companies when it comes to quality training equipment. It looks like my 7 grand is going to them! If all you have are solid products without good customer service, youre going to lose business. However, it can increase your risk of injury, and potentially worsen fatigue and muscle soreness. Receiving Birthday points isn't counted as activity on the account. Naturally, I got nervous.. especially considering I was ordering right around Christmas. A lot of the adjustable benches sold on Amazon have great prices. So while it does suck not being able to buy any equipment from them, theres not much we can do but be patient. Rogue is doing this with rigorous and transparent COVID precautions, reworking its departments and break areas for social distancing. It has a wide range of settings, comfortable pads, and a strong, heavy-gauge steel frame. At the same time, there are many stereotypicallow-qualityproducts made there. I was looking for a set of 25lb bumper plates. 15% off all CUTS Clothing using \"TRAVISFITNESS\"https://cuts.team/travisfitness 10% off all Fat \u0026 Weird Cookies / Cookie Butters using \"TRAVIS\" https://www.fatandweirdcookie.com/ 10% off all membership sign ups using at Avatar Nutrition (macro counting platform) using \"TRAVIS\" https://www.avatarnutrition.com/15% off using all MVMT (my watches and sunglasses) code \"TRAVIS\" https://www.mvmt.com/travis 10% off Protein Cookie Butter using code 'Travis'https://bit.ly/3d98mzk CHECK OUT MY eBOOK! Whether you're new to fitness or looking to finish your home gym, REP has you covered. ISN'T THERE A QUALITY DIFFERENCE BECAUSE OF BETTER CRAFTSMANSHIP? We manufacture globally. We cannot edit or combine orders after an order has been placed due to everchanging currency exchange variances. There are no clear answers on that given the fact that for kettlebells at least, its hard to make any money making the giant steel spheres domestically. This despite a Rep fitness representative on Reddit claiming quality control issues were over. They then confirmed if this is the order number they will cancel. Once the order is placed, you can then schedule an appointment to pickup by visiting our LPU page. I ordered a bench AB-3000 FID Bench in RED. Also, feel free to email in to info@repfitness.com for more information. If you plug your tracking number into the UPS website, scroll towards the bottom of the screen and you will see adrop downsection titled "Other Packages in this Shipment". Only one item came in and it is missing parts . On the Rogue Fitness website, anything between a 2.5 95 pound dumbbell is unavailable until further notice, 8-30 pound wall balls are on backorder, nothing smaller than a 124 pound kettlebell is in stock and its a similar story with barbells, plates and cardio equipment. Also included is a bribe to one lucky winner of either an AB-5000 or AB-5100 in choice of colors between metallic black, metallic silver, hammertone red, or hammertone blue. 2023 Trustpilot, Inc. All rights reserved. Were all guilty of it.. BUT they hav NO communication w/ customers!!! #SmallBusinessLife. And since social distancing became the norm throughout the country, the American end has been hit just as hard. Rep Fitness isn't the only company in its field that's been overwhelmed with orders, as you've realized if you've tried to order weights from anywhere online. As compared to a competitor I ordered from recently that charged significant amount for freight and then didn't deliver for 4 days after they were supposed to deliver. Ive been clear with them from the start that isnt something we can keep up with, Lucchetti says. The kettlebell is the most obvious flashpoint of our great weight shortage. I was supposed to kick this off at 11am MST and I hate being late, but I've been busy making sure you all can get your goodies from Santa on time. Send us your order number and the discount code you were provided. Check out the FAQ at REP Fitness. While I think Rep Fitness is a great brand, they have positives and negatives just like anybody else. In Georgia, George Boyd Jr. is the vice president of Goldens Foundry and Machine Company, one of the largest foundries left in the U.S. Goldens makes long-haul truck parts, in addition to commercial items like cast-iron grills, which Boyd says are selling like hot cakes right now. We will be providing free replacement brackets as soon as possible to those customers affected by this recall. We will do our best to accomodate your request. . Cant wait to see more products from them in the future! If you need to cancel, please email us at orders@repfitness.com immediately with "CANCEL" in the subject line and we will do our best to accommodate your request. Honestly, I don't know if I just got lucky? Now that I think about it, I think I got the bench like a week before they were back in stock.. While the site also offers shipping, it varies depending on your location and availability, so picking up equipment might be your only option. A number of configurations are possible. I have included pictures and a video of the issue at the bottom of this post. (Order has not shipped) emailed to cancel. Equipment | REP Fitness Rep Adjustable Flat/Incline/Decline Bench Review - Garage Gyms But for members who missed out or need a little more equipment to satisfy their fitness fix, distributors have . I ordered several olympic plates from Rep. Two, factories in China can make world class products. We use dedicated people and clever technology to safeguard our platform. It arrived with a warped frame and a broken post. Those Instagram pictures it posted were from Cumberland, a tacit acknowledgment that, at least temporarily, the system has shifted: Rogue needs professionally crafted kettlebells wherever it can get them, even if it has to pay higher, American-sized wholesale prices than what they and other companies (including Rep Fitness) are getting overseas. In cooperation with the US Consumer Product Safety Commission. Then you receive your order but only some of it. The things that people are jumping on the most are kettlebells, dumbbells, weight plates and bars, but weve also seen a huge demand for at home rigs as well. They have NO quality control at all and the benches they claim are their design can be found all over the internet. On top of that, they continue to improve and expand their accessory options. They have also provided details of the ways they are supporting their employees, including additional pay and a grocery stimulus benefit. Unfortunately, the gym equipment is garbage in comparison to what Rep Fitness has to offer. Heres one more review that Ive found thats a little longer but shows how Rip Fitness goes above and beyond. They allow for constant future upgradeability, which is a huge plus. It arrived with a warped frame and a broken post. If our customers are telling us they want the option to have locally made products and are willing to pay a premium for that, we will listenand potentially offer a linecatering to those customers. Determining how many reps make up a full set . (They say "standard" on them.) I will order from Rep again. the shipping was FREE ! Thats one of the things that theyre known for. Bought a Rep Fitness bench. I didnt NEED the collars, so I hadnt even asked for a new one, and they went ahead and hooked me up. I did send an e-mail to customer service after about a week and got quick, courteous reply saying order would ship shortly..which it did. Ive heard stories of companies making a big deal out of something so cheap and trivial to replace. Heres the review in particular from Trustpilot. We will be sure to provide any updates as they are available. Amazon is sold out, but its third-party sellers have been listing weight products at serious markups.In New York City, things have come to the point in which Yahoo Finance anchor Zack Guzman has been in contact with a man who goes by Bowflex Mike who is selling two adjustable dumbbells for $260. Operationally, it is a massive challenge to increase U.S. manufacturing output, said Rogue spokesperson Ashley Smith in an email. Quick Look at Rep Fitness Straight-Handled Hex Dumbbells - Garage Gyms Ad Choices, Inside the Great Kettlebell Shortage of 2020. 4.7 4.7 out of 5 stars (8,636) $29.99 $ 29. Firstly, REP is an American company. While I think Rep Fitness is a great brand, they have positives and negatives just like anybody else. However, they provide better-priced products depending on what youre looking for. The shutdown of commercial gyms has led to a run on home fitness equipment kettlebells in particular due to their popularity for Crossfit and low footprint for those without much space. Despite this the Repfitness order portal says my order has been delivered but UPS is showing a delay. Those particular brackets are missing two welds, one at the top and one at the bottom of the safety bracket, which may present an injury hazard to consumers. Customer Service is always going to be a determining factor when you decide to invest in any product. In the long run this will allow cells to stretch and lead to greater overall muscle growth and release of anabolic hormones. REP FITNESS PR-1100 Power Rack - 700 lbs Rated Lifting Cage for Weight Training. Verification can help ensure real people write reviews about real companies. I'll be off and on all day answering everything I can, fire away! . I havent had this personally happen to me, but there are countless reports of people complaining about not getting their orders. HOW DO I CHECK MY ORDER STATUS / TRACKING INFORMATION? I know you wont be disappointed in the incredible value they deliver at solid prices. We apologize for any inconvenience this might cause, and we assure you that we are working as quickly as possible to replace your safet, You must keep the 2 straps and the associated hardware. But as you can see, Rep Fitness takes care of its customers while also offering incredible products. However, weve been dealing with COVID in the U.S.A. since March-ish (approx 9 months). In extreme cases, the Morning Chalk Up found one Australian seller pawning off a pair of damaged 50kg dumbbells for $400 AUD. I contacted them to just let them know that it might be a better idea to ship the collars in a little box inside the box instead because the freight guys beat up the package pretty bad. EDIT 11/15/18 at 10:24AM MST Thanks for all of the questions guys! Want to open a commercial gym? For more information on freight shipments: Freight/LTL Shipments - Rep Fitness Knowledge Base. This will first take you to your cart page to review. Kettlebells were a lifeline. We are hoping to open our California showroom in October 2022! Why use reps and sets? Its not cheap to scale up during a public health crisis. It can be used as a half-rack, 4 post power rack, or 6 post power rack. Finally, if you want the absolute best value possible, they are the best middle ground you can get, offering incredible gym equipment similar to Rogue. My rings arrived exactly 12 days after I clicked order on their website. Placed an order, decided I didnt need less than 48 hours later. They arent made with high-quality steel for the most part, and they also have spotty welds, which are dangerous.