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At all times when dealing with a customer complaint I would remain calm, listen to their complaint, apologise if necessary and put a plan in place to resolve the issues quickly and efficiently. Get all 12 interview questions and suggested answers for your Waitrose Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). I want to work for Waitrose because your values align perfectly with mine. Try and focus on related work experience. I do best in a supportive environment with room to grow, the ability to ask questions, and healthy coworker relationships. I am excited to work for Waitrose because of the flexibility you offer students and the growth potential. Thank you so much for the tips and advice! The interview process was easy and enjoyable. If you are interviewing for a leadership position, they want to hear how you handle the issue with the employee. While I have never created displays, I worked for three years with a florist and learned how to create beautiful bouquets. Salary questions can be a bit tricky. My math skills are strong, and I am confident I can meet your expectations regarding accepting customer payments. Followed by some behavioural questions then a general chat about availability etc. Easiest Most Difficult Interviews at Waitrose Experience Positive 82% Negative 5% Neutral 13% Getting an Interview Applied online 96% In Person 2% Recruiter 0% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (382) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) Assure the interviewer that you can handle a situation like this with poise while keeping the customer happy and the needs of the company in mind as well. Q3. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. It felt good to help, and I do not mind helping others when needed. It was great.". Learn more about interviews at Waitrose & Partners Answered 26 July 2018 - Supermarket Assistant (Former employee) - Canterbury Think about the behaviour you'd think they want you to exhibit, then make your answers reflect this as you are completing the online situational tests. I felt everything was relevant. If the customer was being verbally abusive, I would tell them that I want to help them if they would please be less aggressive. I was invited to a teams online call to talk with a manager, and basically have a virtual interview. If I have a question or require assistance from my manager or mentor, I will not hesitate to ask them. I applied online. You want to be honest in your response without sounding needy. The hours were just not right for me in the end which is a shame. If you come across as the type of person who requires constant recognition for everything you do, the interviewer may feel that you would be a challenge to work with. Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. If you have unique ideas for creative displays, let the interviewer know your thoughts. Thirdly, our interview guides and training just work. Talk to the interviewer about how you find motivation on the job. You must create your own answers, and be prepared for any interview question in any interview. Within the Waitrose Interview Questions and Answers guide we have provided you with suggested answers and tips for utilising STAR. ", "I have a transformational leadership style. The hiring process at Waitrose takes an average of 16 days when considering 7 user submitted interviews across all job titles. Why do you want to work for Waitrose? Stupidly hard questions for the role - it was like I was interviewing to be CEO. If the interviewer deems your absence from work an excused and unavoidable reason to miss work, it will likely not be an issue. If you gave notice, they want to understand what you did not like about your job to see if you would fit in with the company culture. Assure the interviewer that you can commit to a wide range of hours. I believe this will help my confidence grow and my sales skills as well.". Thank you so much..i have an interview laterit helped a lot to boost my confidence. Discuss with the hiring manager Waitrose's core values and why you think you are the top choice for this role. When researching the company, you must have found several reasons why you want to work for them. The interviewer asks this question to see that you have read the job description in its entirety and determine what aspect of the role you like the most. What is the interview process at Waitrose? | Waitrose & Partners Im on step two ! How should you prepare for an interview at Waitrose & Partners? I think that I would be the best person for this job because I have a great appreciation for what Waitrose is achieving in the retail marketplace. What do you have to do to pass these ridiculous Waitrose application Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview. They asked basic questions which were simple and easy to answer. Waitrose was updated by Krista Wenz on September 13th, 2022. You want to avoid saying you have nothing to learn from Waitrose. The interviewer wants to hear that you can work in different types of situations but that you do not need close supervision. They mentioned that I have not missed a day of work the entire time I worked for them and that I demonstrate strong leadership skills even when not working in a leadership position.". You had a group task to do, and then an individual interview with a manager. The interviewer wants to know what you like the most to see where your strengths lie. If you are successful you'll be asked to select interview date. If you have worked in another industry, describe your job's most challenging and favorite parts. Describe a stressful situation at work and how you handled it? Really welcoming and straightforward, the interviewer was friendly. Common stages of the interview process at Waitrose according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I understand that retail can be challenging because of the multiple personalities you are faced with daily. ALWAYS: We're quirky, proud and at our best when we are free to be ourselves.WE NOT ME: When we work together anything is possible.Be sure to memorize these values before your interview so you can answer this question with ease. Q6. Many retail-based organizations require their employees to wear a uniform. "I have a lot of qualities that transfer well into a retail-based position. You are the tops! Some individuals prefer a close working relationship with a lot of accountability, while others prefer space and autonomy. Was one on one and answered about the job I was the given scenarios on the shop and had to put jobs in priority order. Perhaps another store in future. Assure the interviewer there is no reason why they shouldn't hire you. I always strive to be a team player and help my employer and coworkers when needed.". "I left my last job because there was no room for professional growth or advancement. Think about the constructive things your references have said about you in the past. "I have a rule always to treat my customers how I would want treatment in a store or establishment. Waitrose Supermarket Assistant Interview Questions - YouTube "I describe my leadership style as collaborative. ", Written by Krista Wenz on September 13th, 2022. Talk to the interviewer about a time you have handled a supervisor who does not interact with you in a way you like. Discuss with the interviewer why you want to make a change and how this particular role fits well with the changes you seek. Focus on describing your written and verbal communication skills. "I am very comfortable working independently, but I also enjoy collaborating with others in a team environment. It is a definite plus if you have cheered on your competitors and helped them along the way. Common stages of the interview process at Waitrose according to 42 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. And second, are there any required qualifications you do not see on my resume?". This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. The job description should have prepared you for the shifts you will be asked to work. There is no reason why you should not hire me.". "I am best motivated through the occasional words of praise and recognition for a job well done. I then ask if there is anything else I can help them with. I cannot work in an environment that feels negative or toxic. I took two years of communications courses in college and have honed my verbal and written communication skills over the years. I like to inspire employees to strive beyond the required expectations to work hard toward a shared vision and create meaningful change. There are many different leadership styles: autocratic, democratic, servant, pacesetting, coaching, collaborative, affiliative, and more. 1 community answer was added by Lauren McCabe on October 31st, 2019. I am someone who has lots of experience taking care of customers and I am able to work hard under pressure as and when required, and also work as part of a diverse team to achieve the daily tasks required in this role. The interviewer asks this question to see what type of employee you will be if hired. The interviewer does not want to hear that you left your previous job because you did not like your boss or are switching industries because you could not tolerate the schedule. So far, we have seen a 56% decline in the overall loss.". I would love to work for a company with such a great reputation and ethical business practices. The top ones would include my strong organization skills, my ability to have a conversation with anyone comfortably, and my solid work ethic and level of honesty. I explained the situation to my teacher when I got to class. Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview. Easy Interview. If I were a manager and caught an employee stealing, I would terminate them immediately. I would avoid approaching the employee as I would not want to make it a personal issue. Interview Questions for Waitrose Supermarket Assistant.Tell me about how you worked effectively under pressure.What is most significant to you in an Executive Waitrose Supermarket Assistant. TIP #1 Waitrose are renowned for high-quality goods and services and pride themselves on being an outstanding employer and customer service provider. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I would rate myself a 9 out of 10 as there is always room for improvement in any skill. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. Walk the interviewer through your career history in retail. From what I understand, if a customer is not happy with a product that has been bought in a Waitrose store, customers can return the item or package, along with their proof of purchase, within 35 days. Glassdoor users rated their interview experience at. Do you have a process in place for reporting these types of situations?". Explain how working for Waitrose will benefit you in your career. The interviewer wants to ensure that all your questions about the company or job role are answered during the interview. If your previous employer would say that you have a flawed character or are dishonest, you will need to clear that up in your interview, giving your side of the story. Focus on asking questions specific to the role you are interviewing for or the company culture and work environment. Describe what type of environment you feel most productive and happy in. The questions were easy to answer on the spot and required little to no preparation. You want a rating of at least an 8 to show you have strong math skills. TIP #5 At the end of your Waitrose interview, you may be given the opportunity to ask the panel some questions. Q1. It is a subsidiary of John Lewis Partnership. Also included general questions of experience in customer service e.g: tell me a time when. No pressure at all. The interviewer would like to know if anything negative will appear in your reference check to determine if they want to move forward in the hiring process. "Yes, I do have a question. After aplying for position, you have to fill some documents and scenario based question to determine whether you are good fit for the position. "I have researched your core values online and feel your values align with mine to a tee. I want to work in a supervisory position, but that was not possible in my previous place of employment because of the company structure. Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. If you are unsure of the management style at Waitrose, try to leave your answer as open as possible. You had a group task to do, and then an individual interview with a manager. There were scenario based questions but with lots of others stemming off them. Focus on describing the attributes that make you a great employee and how they will benefit Waitrose if hired. If you can read and write job offer forthcoming within 24 hours. Then once got through that stage. "I feel that performance incentives are a great idea. "My ideal employer brings charisma and passion to their work. I have a letter of recommendation from my previous employer highlighting these skills and have a copy if you would like to see it. One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. Perhaps you helped your manager with their workload, offered to help a customer with their purchases, or covered a shift for a coworker when they had a sudden, unexpected family emergency. If you take the bus or ride a bike, that works too! 3. ", "I want to work for Waitrose because I always shop here. I am also open to additional hours when I am not engaged in my college classes and coursework.". Rest assured, I am reliable and always come to work on time. This video will reveal what questions are asked most often in Waitrose interviews and will teach you how to answer them. Interview Questions. Waitrose interview details in Ipswich: 11 interview questions and 7 interview reviews posted anonymously by Waitrose interview candidates. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. You can ask the interviewer to describe their management style if you wish. All rights reserved.PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UETerms & Conditions | Privacy Policy. Asking the right questions and very brief. I do not prefer close supervision as I am confident in my skills once I learn something new. Very laid-back, almost forgot I was in an interview. Tell the interviewer you would be a great employee, and confidently share that there is no reason not to hire you. I texted my friend to see if she could tell my teacher what had happened. To be considered for the position, you want to assure the interviewer that you are flexible and willing to help the company when needed. I am looking for compensation that is aligned with the role and provides an opportunity for growth.". Discuss what made them so challenging and rewarding. No pressure at all. Be sure to give a more in-depth answer than the typical 'I am looking for growth' answer many interviewers hear. It is incredibly important to research the company's core values and mission statement before your interview. Then once got through that stage. 40 Waitrose Interview Questions (+ Answers) ", "I believe with a little training, I could very easily create some attractive displays. If you are a college student or have another outside obligation that will hinder you from working a specific day, let the interviewer know during your interview. If there is anything in your schedule that may hinder your availability, be sure to address this. Show that you can react appropriately when you see that your employer, coworker, or customer has a need that goes beyond your usual day-to-day expectations. This online course will instantly be free for you to access for 30-days. ", "I am very much self-driven and self-motivated.