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Enter a different account". You forgot your Microsoft account username - Microsoft Support These are different to MSAs. Time-saving software and hardware expertise that helps 200M users yearly. Go to https://portal.office.com/account to check which Office version and edition you have available. You can, however, create a new account with the same name. It is possible sometimes that, the account name was misspelled. I haven't been able to find a way to set that up right out of the box, though. Remember, if that fixes it, you can always add the account back in later. Super User is a question and answer site for computer enthusiasts and power users. Georges C. Independent Advisor. Asking for help, clarification, or responding to other answers. Ensure that your Username and ID actually exist. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. I had an email and trying to log in and it says - answers.microsoft.com You wont be able to access your account, and you will receive this error. I know the account is valid because it is the same one I am using in this forum. The email or username you entered does not exist. There you have all the information needed to fix the Microsoft account doesnt exist issue on your PC. How To Choose Knowledge Management Software For Windows. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. See, Step 2: Check products or services where you used your Microsoft account. Look up your username using your security contact phone number or email address. That Microsoft account doesn't exist. Key Takeaways The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Power Platform Integration - Better Together! How can a Microsoft account login (email address) both exist and not exist at the same time? The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. Time-saving software and hardware expertise that helps 200M users yearly. I've had this Minecraft account for a very long time, but for some strange reason it doesn't work. I can't sign in to my Microsoft account - Microsoft Support What do I do? Microsoft will permanently delete any account which has not been active for the past 2 years. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. It definitely is an Office 365 account that was being used to log in in the previous computer. This seemed to have created the issue somehow. Position: Columnist She was graduated from the major in English. Assuming the typing is correct, and the email address is for a current Microsoft account, why is the error appearing? Copyright Windows Report 2023. Account "doesn't exist" when logging in - Microsoft Community Click on the Start button on the left side of your Taskbar, and select Settings. To access this form, the user must be signed in with a Microsoft account. Activation error That Microsoft account doesn't exist - Office Attempt logging in with the primary Microsoft ID. Solving "There's already an account " Microsoft login problem I am trying to sign in to a new computer using my Microsoft account. I do not know how they are translated in English it was something like "experience online content". So frustrating. We only have 5 hosts so a domain seemed overkill. Making statements based on opinion; back them up with references or personal experience. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. That Microsoft account doesn't exist. Enter a different account It is helpful if you do not have a good-looking email ID, and want to use it for professional work. Create one! What's the difference between a personal Microsoft account and a work After that, click on "Devices.". I completed the Microsoft Ignite challenge but when trying to schedule an exam, on the login page, it will say that my Microsoft account doesn't exist even though I use this account nearly everyday school. Windows 10 doesn't recognize a Microsoft account - Super User Head over to Accounts, then Email & accounts. So, visit the Microsoft Web page and sign up for a new account. Minimising the environmental effects of my dyson brain. Move on to the next step:Step 2: Check products or services where you used your Microsoft account. A user had this problem (situation description follows) and what worked for me was to remove her secondary/personal, @harsh.com .com account (which was created when the laptop, a consumer model purchased at a big box store, required a Microsoft account to perform initial setup). MS has got to fix this. Please see the attached. This thing does so much stuff that it can't do anything. rev2023.3.3.43278. The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. This is also happening to me. I'm sure if I had created a local account it wouldn't have been an issue. Feel free to let us know the solution that helped you fix this issue in the comments below. every time I try, I . document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! For Windows devices, try the following troubleshooting methods. Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. Has Microsoft created Schrdingers Login where the customer is in a paradox of quantum superposition? For email accounts, it should be within 365 days. . Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. Is it possible to create a concave light? I believe I've got the bottom of it. Microsoft | Login. @LukePuplett: by triggering a re-install of Window. Report abuse. No. If you previously had your account access blocked and now you have access back into your account, you may be wondering why youre still getting this error. MS has got to fix this. We are happy to help you! We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. Your Microsoft account may have been deleted. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones. I know the account is valid because it is the same one I am using in this forum. Situation: user was signed into the PC with a local user account, created separately from the original @harsh.com .com account, and signed in to M365 w/Microsoft account, but somehow the pesky @harsh.com .com account was present, too. I have had trouble logging in due to the fact the password *** read more These computers were set up for organization and the one I re-installed I set it up for personal use. It would best to check on that. Connect and share knowledge within a single location that is structured and easy to search. GC. Try out a couple of familiar usernames and passwords variation that might been have used recently. New Member. That Microsoft account doesn't exist. Enter a different account He has been a Microsoft MVP (2008-2010) and excels in writing tutorials to improve the day-to-day experience with your devices. the microsoft account doesn't exist???? : r/Outlook - reddit That Microsoft personal account doesnt exist. At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. Because the type of Microsoft account youre trying to use is not the type of account needed for that login. Trying to sign in to some Microsoft services, such as Microsoft365 (formerly Office 365) or Outlook, might result in an unexpected login error. If you have forgotten your username, or you get a message from Microsoft that says that account doesn't exist, use our automated self-help to help you recover your username, and connect you to a support agent if necessary. Please help. I think that's the core of the confusion. How to fix and overcome the That Microsoft account doesnt exist error: Above are some of the methods you can use to help resolve the issue of the Microsoft account doesnt exist your cached data can sometimes interfere with current activities on your site and overwrite specific scripts that you may require when logging into your Microsoft account. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. Replied on March 4, 2023. Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. Slot in the Microsoft user ID that needs to be recovered. I decided to created another new Email account and start switching the good email to the new account because . I am attempting to get a password to open Microsoft but it Discover more about Word, Excel, PowerPoint and Outlook from experts with more than two decades experience. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. How do I find my Microsoft 365 admin? Suppose you are in a situation where you receive the error of your account not existing when you know your account exists. That Microsoft account doesn't exist. For the question by Ramhound see. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. Deleting Microsoft accounts gets man two years jailStrengthen your Microsoft account. TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. If it gets delivered without any error, then the account still exists, and the steps provided above should be followed to fix the user does not exist error. Restart the device, and install from https://portal.office.com/account to get the correct version. The initial step is to make sure that your Username and ID actually exist. I can login into VSTS with my personal Hotmail account but when I try with my works account it returns "That Microsoft account doesn't exist. How can a Microsoft account login (email address) both exist and not exist at the same time? You may be mistyping the email address. Someone please tell me that there is a solution now. I was having issues accessing my work/school account in the Calendar app on Windows 10. Amazingly both messages are right but not well worded. 7 Easy Fixes to User Does not Exist [Microsoft, Outlook] - Windows Report How to Generate Art from Text Using Simplified AI Art Generator? We won't spam you. On Your Dashboard, click on click Schedule next exam button to select your exam. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Enter a different account or get a new one" when opening outlook through Power Automate. Try another email address or sign up for a new one. Microsoft account does not exist. : r/Minecraft What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? I am baffled by this. The Microsoft account you entered does not exist - The Windows Club Many are left puzzled and wondering about the meaning of the user does not exist error: why does it say my email doesnt exist or why is my Microsoft account not recognised? Microsoft account doesn't exist error but it should be Your independent source of Microsoft Office news, tips and advice since 1996, That Microsoft account doesnt exist. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. That Microsoft account doesn't exist. Enter a different account or get a new one. We were able to add the account under Accounts used by other apps but not as another user of the local machine (error as above), so we could not login as that person. Click Settings and more, illustrated by three dots. From there, click on the control and customize option. "That Microsoft account doesn't exist. Why do small African island nations perform better than African continental nations, considering democracy and human development? It looks like theres already an account with [emailprotected]????.com. An additional address is meant for user account recovery and security purposes. If your Microsoft account doesn't exist but it does, you might be permanently locked out. Why is there a voltage on my HDMI and coaxial cables? Another important step is to verify every input. The error message isnt well worded heres better text . Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. Keep up to date with current events and community announcements in the Power Automate community. Once I was logged in I went to settings in Microsoft Teams and I noticed both accounts were in the list. How to overcome the "That Microsoft account doesn't exist" error How to Fix User ID You Entered Does Not Exist on Windows 10 - MiniTool If not, select the checkbox next to the device. That Microsoft work or education account doesnt exist. I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). If you forgot your Microsoft account email address or you signed in and got the error message,That Microsoft account does not exist, we recommend following the steps in this order to assist you with finding your username. I DO NOT WANT MY WORK LINKED TO HOME. Microsoft account doesn't exist I then tried my email and the system worked. Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. This is a fairly recent change that I have observed, with great frustration. I cannot believe the idiocy of this design. Aliases are also to be avoided if you want to get to the bottom of things. Is it correct to use "the" before "materials used in making buildings are"? Cache in the Edge browser stores website data, which speedsup site loading times. Well, cached data stores all previous elements of data preventing access again. Not associated with Microsoft. Guiding you with how-to advice, news and tips to upgrade your tech life. Microsoft apparently expects their customers to understand the distinction by mental telepathy! The User does not exist or account does not exist error is usually encountered when a user is trying to gain access to his/her Microsoft account. Explore subscription benefits, browse training courses, learn how to secure your device, and more. The error message is trying (badly) to tell you that the email address login doesnt exist for the type of Microsoft account required (either work/school or personal). If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. Trouble sigining in - Microsoft Community MS also keeps linking my work and home accounts. Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). Trying to sign into a variety of Microsoft services using an Xbox Gamertag is impossible. T he works account does exist and is used to access an Azure subscription. 3. Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !! A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. Microsoft Account Doesn't Exist But it does!?!? : r/Office365 - reddit Fix: That Microsoft Account Doesn't Exist [4 Quick Ways] - Windows Report Microsoft Edge is another popular browser that many users use when they have a Windows computer. Once the account has been created, you can start using that Microsoft service again. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. Anyway, the shortcut to making a local login is to use Shift-F10 to get to the command prompt and there issue an ipconfig /release which will disconnect the device from the network. However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. I am in a new position at my job and I need this in order to begin working immediately. Tip:Ifthe verification code didnt arrive, readTroubleshooting verification code issues. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. Check if closed. I'm just trying to play some minecraft. Clear the cached data to refresh the login portal using the below steps. Has 90% of ice around Antarctica disappeared in less than a decade? If the tweaks earlier mentioned do not solve the sign-in problem, the issue might have to be reported to Microsoft. My Microsoft account got hacked and they changed my username If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. From there, check to see if your device is enabled. Request a security code to be sent to the phone number or email you used. To resolve this, log in using the details of the new account. I have the same error from the same steps but with a different cause and solution. If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. I have a small business and I set up the network a few years ago. Microsoft O365 accounts conflict with Microsoft regular accounts? We hired a new employee and I CANNOT ADD THE EMPLOYEE LOGIN TO THE HOSTS!?!? Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info.