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Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. You have the option of purchasing a phone through Straight Talk or transferring Straight Talk cellphone service on to your existing phone. All rights reserved. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. You now have a spot reserved for Straight Talk Home Internet Service! WebSearch Newegg.com for iphone 6s plus straight talk. I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! This is one of the worst experiences I've ever had with any company. We DO NOT remove reports. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. This number was the main line to my business that are on paid ads, my website, business cards and that all my customers have already. You will need to perform a separate checkout for the items in your cart. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! Find more than 137,785 complaints| Ripoff Report Our content is intended to be used for general information purposes only. Chat with Support Call Directly Need guided support? We value your privacy. I will be taking the phone back. Calls must originate from the US, or Puerto Rico. We value your privacy. on 2/28 at 3:05PM Refill with your credit card right from your device. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. The next step is to activate your device and redeem your plan. How Do I Check If There's Straight Talk Coverage in My Area? Straight Talk is also branded as Tracfone and offers prepaid phone service. -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. INSTALL NOW>> Forget about data limits! I don't recommend Straight Talk to No one! Additional terms and conditions apply. We also ensure all reviews are published without moderation. Straight Talk Contact Info. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. RATES EXCLUDE INTERNET SERVICE. Asked for a supervisor and was told they don't transfer calls. Phone: If you want to cancel your Straight Talk service quickly, use the phone option. You will need to perform a separate checkout for the items in your cart. | Check your balance, refill or manage plans and phones with our 611611 text feature. All rights reserved. I do not know if they changed their website or not. Straight Talk While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. Tell us what your question is about so we can direct you to the best team to help you. Once the app and email has been set up, an icon will appear on the applications menu. Here, check out a few of them: Phone: If you want to cancel your Straight Talk service quickly, use the phone option. Copyright 2007 - 2023, ContactHelp.com. I have been a customer for about 7 years (with 4 phones/lines) in my household. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. I got the box and a 1 month data card. An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." Meanwhile, she said their is nothing wrong with my phone. They refuse to credit my account and are charging me full price for another month without the service I paid for. There are many easy self service tips you can do to help you enhance your experience. Jan 4th of 2023 lost all coverage and internet. There are no contracts and no hidden fees. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. Some phones on specific plans have hotspot capabilities. Estimated amount consumers saved since 1997: $15,590,010,907. Your phone should be active within minutes; however the activation process may take up to one hour. Chat with Support Call Directly Need guided support? If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. I was forced to accept the free Verizon sim. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. Activation Tried again this afternoon, rep. was very rude and condescending. It is affordable and I like that I could bring my own phone. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. There is nothing like a good deal. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. ConsumerAffairs is not a government agency. WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 With Android 4.0 and later versions, you can set a mobile data limit reminder. Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. Still no service. Straight Talk does not own their own cellular towers. You can call us directly and we will help you. Straight Talk is ideal for cellphone users that do not want to commit to lengthy contracts. WebOverview of Straight Talk Wireless complaint handling. It's a scam. > Print Monthly Statement. Pre-order items cannot be combined with other purchases. They have one of the most dependable 4G LTE networks in the United States among low cost carriers. Help is just text away. You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. Claim your profile to access Trustpilots free business tools and connect with customers. After spending over 2 hours on hold they disconnect me. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". It offers the best smartphones on the market, some of which are sold at significantly discounted rates. Straight Talk A link has directed you to this review. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. I want to keep the phone just someone lying to me like that is crazy. Many customers received refunds from the company. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. I called ST customer service. Please fill out the form below and we will be in touch with you ASAP. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. Navigate to the Support tab and click on Contact Us. Get buying tips about Prepaid Phones delivered to your inbox. I can't say I've ever had to deal with a service rep but that's a perk ain't it? What the heck are yall doing Straight Talk I am so pissed and discouraged with you. Well start sending you the news you need delivered straight to you. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I've been on the phone 4 different tech people. All Rights Reserved. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. Nobody can help me. I highly recommend straight talk as yo Straight Talk is a cellphone service provider that offers fixed and unlimited monthly plans. Straight Talk I factory reset the phone as well. There wasn't one person that I spoke with that even cared. Alarms, TTY and other systems may not be compatible. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. For Straight Talk users who are no longer interested in the companys phone plans, todays guide will bring you up to speed on how to cancel your Straight Talk service. Kept asking to speak to a manager but was told they were a manager. Straight Talk is also branded as Tracfone and offers prepaid phone service. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. Copyright 2022 Consumers Unified LLC. I called to see what the deal was and spent 45 minutes on the phone with 3 reps. All of them asked my address. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. You have exceeded the amount of Smartpay items allowed in your cart. No international roaming allowed. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. Its Free to Join! > Pay My Bill. Unlimited calling and other services for BasicTalk are based on normal residential, personal, non-commercial use. EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. > Change Credit Card or Checking Account. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. I have never experienced worse customer service in my entire life. Straight Talk Customer Service Number This is your device's unique identification number. Reduce the use of the "Live Wallpapers" (These use processing power and memory). I bought a sim and plan from them at Walmart for $35. Straight Talk could never get my phone to activate. Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. The latest review Sales/Customer Service was posted on Feb 21, 2023. Who's crazy enough to start this website? Hiding negative complaints is only a Band-Aid. So I'm out money with no phone or service and thus far no solution offered. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. The latest complaint No mobile service was resolved on Jan 16, 2023. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. Many consumers have expressed frustration with Straight Talk's phone-based customer service. You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. File a Complaint Against Straight Talk straight talk A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. WebStraight Talk is committed to providing our customers the best customer service. Your first look into Straight Talks coverage should be a study of the 4G LTE coverage maps of each major network. Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. Forget about data limits! Here you will find answers to our most frequently asked questions! Finally switching. Click below for our Contact Information and hours of operation! I can not find a way to contact them if I am not a customer. For more information about reviews on ConsumerAffairs.com please visit our My phone service is not working. You can contact us at 1-877-430-CELL (2355) to change it. Becovic Management Housing discriminationnon lease renewal ..violation of the TENANT ADDENDUM Chicago Illinois, Anypip Red Carmen Ordered clothes 6 months ago and have not received the items. Talk BasicTalk 911 service operates differently than traditional 911. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. They all told me no problem they can get it working. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. WebGet rewarded with Free Service at Straight Talk Rewards. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. The freaking phone isn't no good the button doesn't work. Depending on location, powered by 5G or 4G Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. Straight Talk Service There are five different plans to choose from that offer different data, speed, coverage and pricing options. 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. Smart Pay items cannot be combined with other purchases. WebStraight Talk is a brand of wireless phone service in the United States and the Caribbean. Customer service gives no true resolution to the issue. F this company. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. I can't get pictures in my texts and they are no help after days of taking to them. This number works. I reset network settings. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. Straight Talk Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. All rights reserved. Please save your time and don't do this service. Corporate Advocacy Business Remediation and Customer Satisfaction Program. We will get back to you in a few minutes. I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. He said he was sorry but not allowed to once the ticket said it was denied. Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A How Do I Register My New Straight Talk Phone? Straight Talk Customer Service In total, Straight Talk has 4 phone numbers. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. I use the app to refill my monthly service and it always goes off without a hitch! Reward Points have no cash value and cannot be transferred to another customer. straight Submit, rate and comment on Straight Talk ideas by visiting IdeaIncite.com. I had straight talk for years. Unsubscribe easily. WebAt Straight Talk, customer service is extremely important to us. I called customer service multiple times only to have the call dropped each time. Their website claimed my transaction didn't go through even though my credit card was charged. I am very angry. How those businesses take care of those complaints is what separates good businesses from the rest. Finally, click on the option for Chat Now and follow the prompt to reach a customer representative. WebCustomer Service Chat Access Reward Information Download it now! Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. After confirming that youre indeed the owner of the account, the customer service rep will ask you for the purpose of calling. I called Straight Talk today to get it fixed/replaced and after explaining what happened, the person I was talking to said she needed to give the call to a manager. They are a SCAM!! The company offers a wide variety of phones, including budget phones that come free with a phone plan. *Refer to the latest Terms and Conditions of Service at straighttalk.com. Tim was only in his late 20s, but just didn't care anymore. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Englewood Church of Christ and Counterpart Mark McDowell, MCB Floris and Metropolitan Commercial Bank, Detective John Graves Detective John Graves Detective John Graves. and maybe a couple more hours before they can get it fixed. When using this App, standard data rates may apply. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Find answers to common Straighttalk questions below. on 2/28 at 12:51PM Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. Corporate Advocacy Program: How to repair your business reputation. I am going to be switching to AT&T prepaid. I am very upset that they would not honor the warranty that the phone was supposed to have. Is it possible to keep my Straight Talk phone number after canceling? PLEASE if you want good service or a good phone plan look ANYWHERE else. When I got home to do the setup it said I had no service at my address. WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. Send a letter: It is also possible to write and send a letter to Straight Talk. I do NOT recommend Straight Talk, since they will not do honor their warranty! TRACK USAGE: You may download a Data Usage app such as My Data Manager. By texting keywords to 611611, you are consenting to receive response messages. This is a garbage company and should not be able to do business. For more specific results for "straight-talk-.com". Straight Talk Wireless The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. At Straight Talk, you can buy phones compatible with AT&T's LTE network. Copyright 1997-2023 Ripoff Report. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. It offers a wide variety of smartphones and allows users to activate service on their current phones. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. I even asked them if I would get resistance from the store and they insured me it would be fine. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. Calling Straight Talk back may result in you getting a representative who is able to help you. The appeal of Straight Talk is its flexibility and affordability. WebClick on the option See Balance/Service Date. $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. Please refer to our privacy policy. I even went bought a new Sim card. After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account. My existing internet was down with no ETA and 3-days to even get a reply. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. They are terrible! While there are several ways to cancel your Straight Talk service, one of the easiest ways is to contact the Straight Talk customer service team. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. Straight Talk Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. Still hasn't. Privacy Policy. Have an issue or a question search the site, Need help? These include: Issues involving devices that must be repaired or replaced will have to be resolved either at a Walmart store or by mailing a device to Straight Talk's repair services. Call (888) 442-5102 to request an unlock. If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. They also have a rewards program so you can earn points to get free monthly plans. We don't call a lot of people. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. Refill with your credit card right from your device. I never was able to get one. I bought a service plan before my service cut off. Straight talk Y'ALL NEED TO BE TRUTHFUL TO YOUR CUSTOMERS. If your are able to make and receive calls, your Straight Talk phone is active.Keep in mind that upon completing the activation steps either through our website at www.straighttalk.com/Activate or through our Customer Care Center at 1-877-430-CELL (1-877-430-2355), you will be asked to place a test call to confirm that activation was successful. Walmart rep asked my address then recommended ST home internet.