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@Paulo247@jsquaredz and all: There are a couple of Uservoice items listed here for this topic. Start a video call and invite anyone to join, even if theyre not on Microsoft Teams. Can Microsoft enable a higher quality video mode to make Teams competitive with less convenient streaming software? Try it with Zoom and you will see how much better it looks. Jan 22 2019 https://office365itpros.com/2020/07/22/teams-memory-management/. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. Shared screen is blurry on either screen though. Setting is on automatic, but changing to highest bitrate makes no difference. Stay connected to people even when youre apart. Might be some blocked ports MS Teams I using? Using screen capturedirectly in MS Stream was fixing my problem, works perfectly! 07:13 PM Are you uploading pre-recorded content? Has anyone had a similar issue, or knows how to fix this? However, as soon as I share a powerpoint, screen or document etc, the quality of the video feed simultaneously reduces and goes blurry/pixelated. May 01 2020 What a terrible first intro for them, as Zoom works flawlessly. US? It seems to cap out at 1080P with very strong compression at a low framerate. After about 25" it changes to an acceptable quality, not good for an 30" video Where are you based? The higher the resolution, the better your images will appear. We are experiencing this as well, I dislike having to keep using Zoom. FYI, just downloaded zoom, and tested with 3 users and video quality is perfect, as you'd expect - so this doesn't seem to be a bandwidth issue, but a specific issue with Teams ? @jsquaredzIn a test late last night with backgrounds if I was the only one in the meeting my onscreen image was lower res and background was super low res but as soon as I connected another user a few seconds later the image for both remote and myself was much sharper, I'd say probably 1080p. Aargh. For more info, see Turn Focus assist on or off in Windows 10. I tried to figured out, what is the problem. https://feedbackportal.microsoft.com/feedback/idea/d412260c-a669-ec11-a819-000d3a058885, Delivering new webinar experiences with Microsoft Teams, Whats New in Microsoft Teams | August and September 2022, Make your Microsoft Teams meetings more effective and inclusive. Mine is. 09:00 AM. Just wish the video quality could be addressed. 12:16 AM Thank you guys so much for your thoughts, ideas and support. Restart Teams and test. I does puzzle me why on earth Teams would do this on my own end. Ifan app still appears blurry, you can try to use a different high-DPI compatibility setting for that app instead of the Let Windows try to fix apps so theyre not blurry setting. We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users. June 03, 2022, by My company are all software developers with high end computers and gigabit internet connections yet we can't screen share a lot of the stuff we're doing in Teams due to the compression killing contrast between text elements and the low framerate making it difficult to follow. In Fix scaling for apps,turn onLet Windows try to fix apps so theyre not blurry. Find out more about the Microsoft MVP Award Program. I understand that Skype for Business and Teams are different applications but I'm confused as to why SfB video on the same network would be sharp, and clear with good clarity and quality and Teams is fuzzy and unclear. May 01 2020 ZOOM with 720p using the same cam on the same device. If you have multiple displays connected to your PC or if your display configuration changes, some desktop apps might appear blurry. In my demo, the video was lagging. How to Blur Background on Microsoft Teams - All Things How No matter where, except far away, the focus perfect for a moment but would lock in position out of focus. This is an incredibly detailed assessment of your path to O365 and back from a maximum of 6 laptops (that you can put anywhere in your network). @ChristianBergstrom I have been urging my dept to switch to teams. I discovered it by using the Windows 10 Camera app and doing some testing. More info about Internet Explorer and Microsoft Edge, https://techcommunity.microsoft.com/t5/microsoft-teams/poor-videos-during-teams/m-p/1290304, https://learn.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app, https://microsoftteams.uservoice.com/forums/555103-public/suggestions/19096657-webcam-quality-is-very-low. Your background options will display on the right. So there's nothing more to do than just wait until MS fixes the issue? I am not sure, but believe the video quality is OK in "the other end" (at the recievers), and that is the most important thing. FIX: BLURRY or PIXELATED Screen in Microsoft Teams - YouTube - edited Which I can't understand, because that is what it is made for!? 12:14 AM, Same issue here: Uploaded a recorded screen session, with. You are right that the current limit is 1080p resolution as per Microsoft documentation. Here are two ways you can turn off the notification: Select the Start button, then select Settings > System > Notifications & actions, and then turn off Display Settings. Background effects are currently available for PC and Mac client applications. Some participant windows are blurry, others are sharp; when pinned the blurry one is sharp Hi all, Eg when on a Teams meeting with more than 1 participant, the camera feeds / windows of some participants are sharp while others are blurry. Select Blur to blur your background, or choose from the available images to replace it. Microsoft Teams provide Dashboard to analyze it, you can refer to: https://learn.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-dashboard. https://learn.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app. I'm thinking you might just need to upload higher quality video. - edited Also, the meeting recording also shows my stream in full quality. Here is my 10 second video, and it's bitrate is pretty high. Holly Lehman Blurry camera when I am the only one on a TEAMS call Video calling makes connecting virtually almost as much fun as being there. https://office365.uservoice.com/forums/264636-general/suggestions/35568271-improve-stream-performanc https://techcommunity.microsoft.com/t5/Office-365-Video/MS-Stream-Video-very-blurry/m-p/77873/highli https://obsproject.com/forum/threads/obs-virtual-cam-bad-video-quality-in-teams-skype.118800/, Video Playback Blurry first half of video, Shared my prepared video in this meeting with full screen and including system audio. ? Microsoft restricted it for a while to 720p because of platform scaling, but I think we are at the point it needs to happen, especially as cameras like the Brio support it. Gigabit download and 50mbps upload. Sharing best practices for building any app with .NET. @Alex BalcanquallI am having the same issue. I just need videos recorded from my screen, I want to use them as E-Learning videos, but I think Stream or Video is not the right place for this? Until they upgrade to meet demand or people go back to normal life we won't be able to really get solid video through the service for a bit Here are some examples of whereyou might experience this: You open an app on a display with a high resolution andthen move the app to another display that has a different resolution. Sep 09 2022 04:27 AM. Click the link for "Advanced Scaling Settings" Uncheck the box that says "Let windows try to fix apps so they're not blurry". The next being what size screen are you viewing on. The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. Select action center, and then select Focus assist. Yes its still pretty much the same. Compared to Zoom the screen sharing experience of Microsoft Teams is simply horrible. It's just below the video image. by 3. Here is hoping that MSFT will look at this and improve the video resolution. Please MS fix this asap. SelectBlurto blur your background, choose an image provided by Teams, or upload your own photo. The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. Just need to wait patiently for it to make its way into the release version. All of our company issued user devices exceed the hardware requirements, https://youtu.be/aW3U16OKTiA View best response Labels: I formyself have a 34" 3440x1440 and my colleague a 4k screen. Teams powerpoint sharing video quality - Microsoft Q&A Any update or fixes with this? seanpenrose I know for some this is not the issue, but be sure your webcam is working right. 08:58 AM Check your task manager to see what bandwidth teams is using while youre on a call then do the same with zoom. Turns out there are quite a few people apparently having focus issues with Microsoft webcams. Labels: Best Practices I would also like to have the 720p available for users who have bottom of the barrel internet, but at least for now I was able to get the 1080p. Please MS fix this asap. Sharing best practices for building any app with .NET. BTW: I'm running the Teams desktop app in preview mode with version1.5.00.5967 (64-bits). We gladly put the money back into creating helpful content for our channel. Let me explain. Same exact experience with teams. Teams video quality - Microsoft Q&A Here is a video I put together showing this issue. Aug 23 2019 Minimize distractions and disruptions in virtual meetings with background blur. Free Video Chat & Conferencing | Microsoft Teams on User call history is much better than the dashboard. We have MS accounts in our organisation (120+ user). What are the system requirements for background effects in Teams? I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. But then when troubleshooting Teams an hour later, Teams was fine. Can I use different backgrounds while on my tablet or mobile device? E.g. This is really annoying, especially if it's working in US region and not in Central or West Europe?! Great for documents and mostly-static app windows. I am trying to create how-to videos for my college and when I upload a MP4 video file to Stream, it give me just the 360p playback quality. Stevee100 New: Microsoft Teams Premium, the better way to meet Also I bet region might have some effect there. I would recommend 2 things that are not technical related if you have solid hardware on your endpoints already. Then, click on the 'Apply background effects' option from the overlay menu. Whether or not youve had blurry apps or have seen a notification about blurry apps, you can choose to turn this feature on or off any time. 06:59 AM. Do Microsoft support monitor this community/forum? I don't want to believe it could it be that the Lync developers could provided a better application. You must have Windows 10 (version 1803) installed to use the setting for fixing blurry apps automatically. I haven't noticed an update regarding this since the previous message (MC207439) so as far as I know it's still reduced. In the search box on the taskbar, type advanced scaling settings and select Fix apps that are blurry. I think that there are a number of things that you might not be thinking about when sharing. There has been calls for this online for a long time about going beyond 1080p - for example, to 4k. this quality is not acceptable. Ah, thanks for the tip. Microsoft Stream (Classic) Video playback blurry Video playback blurry Discussion Options WOJE Occasional Contributor Jan 21 2019 07:07 AM Video playback blurry I want to use Stream as an e-Learning platform, I tried a short video for testing (20"), but this video is very blurry . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. @exportakademiaDo you had a solution for this already? https://docs.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-d https://docs.microsoft.com/en-us/microsoftteams/upgrade-prepare-environment-prepare-network. The backgrounds window will appear on the right side of the screen-scroll through all the options Microsoft has provided, apply the virtual background or blurring option you want ( Figure D . Persistent Poor Audio/Video Quality when Speaking on MS Teams meeting despite ample bandwidth, Turned off hardware acceleration on PC and Mac - no difference, Reinstalled in PC and Mac - no difference. Please MS fix this asap. TERRIBLE!!! Image quality from Brio in the Win 10 camera app is excellent at any resolution and image quality in Zoom is also really good. The same issue! My Brio 4K camera produces a very blurry image - even when I change the settings using the Logitech Camera Settings app down to 720p (not sure how this setting actually works technically). But that was already clear, I guess. So, in conclusion our bandwidth is not the issue with the poor video quality with Teams. Here is a video I put together showing this issue. Some people report that whenever they put the mouse cursor over text or picture, it looks normal - to only return blurry again after moving the mouse away. -- I think MS needs to actually improve their app itself. 06:42 AM, Reinstalling seems to be a solution(see other post here: https://answers.microsoft.com/en-us/msteams/forum/all/screen-sharing-in-teams-is-blurry/e57f1c0b-e21 ). Which Windows operating system am I running? Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. It seems like every platform except for MS Teams has video adjustment or filter options either built into app or optional manual control and general video quality of MS Teams is extremely poor -- regardless of my connection or device used (phone OR current surface!) We also have fiber optic internet. (Work from home | No. It's a just 2,2Mb mp4 file, this should be no problem? @LorenBxThanks for responding. You'll appear nice and clear while everything behind you is subtly concealed. on If I join from my iPhone/iPad, i have no issues. Have the same problem whether using teams desktop app or web client. I think Ive figured out that no matter if you have one or two people on teams uses a fixed low definition stream. Sep 30 2020 Teams also supports background blur on iOS devices. Yeah, they need to spin up some more servers over at the Data Center and open up the video quality valves. Compared to Zoom the screen sharing experience of Microsoft Teams is simply horrible. Click on the same ellipsis icon (three horizontal dots) as mentioned before. unfortunately our videos need to be edited (confidential info blurred out etc) so we use screen recording software to capture the recordings. But have I missed something? Video was poor and audio was choppy. @CW1981 Sorry you are having problems. @jsquaredzThanks. The only issue now is that it is showing just the 1080p and the 360p with nothing inbetween. Then let them share 4k all they want, and scale out those appliances as needed. To upload an image of your own, select Add new and pick a .JPG, .PNG, or .BMP file from your computer. - edited Jan 22 2021 I have raised a feedback for you here. I'm hoping to receive a response from Microsoft with a date for the increase in video quality so I can finish up and move on to other projects. Thanks for the feedback. @jsquaredzHm, so no solution yet. @jsquaredzIt's now almost october 2020. NO! We've tried with 5 users and the video quality is poor - not high definition at all, very blurry and/or blocky. 02:40 AM. For Teams one of the adjustments involved 'reduced video resolution'. My Surface Pro cam works really well, Standard 720p or 1080 webcams seem to work quite well. I am a MS fan for the most part, but you guys need to fix this Teams video quality issue. To find out if Windows can fix the problem, close a desktop app that appears blurry on your main display and then open it again. - edited Increase video quality for screen sharing. Close Teams, clear Teams Cache. You have to consider other factors too like packet loss and jitter. Exactly the same problem. We have a 4K event camera with 1000Gbit internet connection. For reference, the workstation I'm using is a Ryzen 9 3900X with 64GB of RAM and a RTX 2080Ti with fibre gigabit coming in right under the desk and my colleagues' setups are similar. Seems that if you use the Teams web-app instead of the desktop-app, video quality will improve significantly. I'm trying to use Teams for internal team video call meetings (located in the same building, different offices, same network & internet connection). You can also try to consider other factors like packet loss and jitter. Up to 100 participants per meeting. 06:29 PM. Prepare your organization's network for Teams - Microsoft Teams | Microsoft Docs. To find out your version,see Which Windows operating system am I running? https://obsproject.com/forum/threads/obs-virtual-cam-bad-video-quality-in-teams-skype.118800/(i am the one posting the xplit detail in that thread). Personalize your meeting experience by uploading your own images, such as your company logo, favorite sports team, or dream vacation destination. - edited I got a response from Microsoft Teams Support: Microsoft has reduced their bandwidth and quality settings to 720p or less in some cases with the surge of usage due to corona virus. - edited We have been holding off on switching from Skype for Business to Teams for our videoconferencing and telehealth due to the poor video quality. but even after hours it is available at Stream with 360p only. What is the recommended size if Im uploading my own custom images to Microsoft? Is your video quality in MS Teams still poor? if i open the camera in AMCAP, and set it to 360P, i has the same look. There is no workaround for OBS that I am aware of. File sharing, tasks, and polling. Maybe a problem of the region? I tested it again today and noticed that if I sign completely out of Skype for Business, the Teams meeting audio quality improves, but not the video. The audio quality remains fine and the shared screen is . 06:29 PM. That's pretty bad. I've read a lot about this issue. Of course I tested a bigger video with high resolution, but there was the same problem. Hi Trond - you might be right, because I don't get real complaints for other participants. Create a professional background, express yourself, and avoid interruptions so you can keep the focus on the conversation. Why has the moderator marked this thread as having a solution, clearing the cache does not work and there is no-one in this thread that has confirmed it as a fix! Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. I actually made this video after a day of terrible quality meeting video chats. Workaround using in-build screen recording won't work for me, because of the 15minute length limitation.Anyone an idea, how to overcome this? Once you have a few people on and their videos are tiny you cant notice anymore. For the best experience with custom backgrounds, we recommend uploading images with an aspect ratio of 16:9 and a resolution of at least 1920 x 1080 if possible. Create a virtual meeting space that keeps the focus on the conversation, shows your personality, and enhances collaboration. Here you can choose to blur meeting background, select from a list of images, or upload your own image. When using teams as just audio and video - the quality is absolutely fine - everything is very clear. 06:58 AM You can dig into the calls from here and see what it says about the quality, This is not any official Microsoft support forum, no! Unlimited one-to-one meetings for up to 30 hours. Starting the same video from SharePoint works fine Jan 22 2019 One of our MVPs just posted a blog about this yesterday: I use a Logitech brio 4K camera. Change your background for a Teams meeting - Microsoft Support It will give you a detailed report of what the issue is. @MelbourneMarsdenMy whole team has dual 27" 4k monitors, which are great for showing a lot of the screen and multitasking. Each user that is added has the same as stream. Doesnt make any sense to alter it on the client side right? SharePoint is just serving up the file buffered. They can get you in contact with another custom and collaborate on how they got it setup and any technical configuration changes they needed to make. on Even when they zoom in it's just all blurry. - edited Re: Poor video quality with ample bandwidth. September 26, 2020. This is blurry camera on Microsoft Team. Find out more about the Microsoft MVP Award Program. Thank you for your valued time in responding. I answered my own question. so Teams is not trying to get the highest resolution. Sharing best practices for building any app with .NET. It takes three easy steps to change your meeting background. 1. Mar 05 2022 I'm a huge fan of Microsoft. The problems could be solved when you deleting the cache of Teams! These laptops will run synthetic transactions with an account you stand up and license for the duration of the engagement. Teams has been good until 2 weeks ago. My previous laptop was an older HP EliteBook. We are awaiting our analysis as I type. In Display Settings, verify Scaling is at 100%. Background images are currently limited to PC and Mac clients. Maybe this is happening for you?https://office365.uservoice.com/forums/264636-general/suggestions/35568271-improve-stream-performanchttps://techcommunity.microsoft.com/t5/Office-365-Video/MS-Stream-Video-very-blurry/m-p/77873/highli @Alex BalcanquallI am having the same issue.. very frustrating.