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Customer Service: customerservice-tiw@abpiusa.com, CMACGM 877-556-6308 APL 800-999-7733, COSCO 866-830-2550 OOCL 630-645-9120, Yard & Gate: 253-287-4106 or 253-287-4114. Port of Los Angeles voyage, detailed container specification enquiry, carbon calculator, and CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . Look up rates for new shipments and inland tariffs. Empty Return Instructions & Vessel Schedules - Advent eModal color: #FFF; Minimum of 20+ containers of the same size type on a vessel going out on the same chassis. Terms & Conditions, PierPASS You should be receiving a notice. example: YMLU8990900) in the box below to get . Newark - first 6:00 AM following container discharge Evergreen and COSCOcontainers use DCLIor trucker-owned chassis only. The queue lot will be open during this time to allow truckers to park and create an appointment. Lynx | Terminal Access To subscribe to equipment return notifications via email enter your contact information. To ensure appointment availability, it is encouraged to place appointments daily by noon. For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. Philadelphia - first 8:00 AM following vessel departure Operational Information - Empty Restrictions - LBCT An e-mail to Maersks equipment team requesting an alternate location to return the equipment. Empty Returns SFCT is receiving empty equipment as outlined for the shipping lines below. Canada - Toronto Empty Container Returns. For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. Shop our 'Positively Playful' collections! The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. Keeps user information for session identifier after the user has logged in. PDF Daily Empty Dispatch - Return Information - Maher Terminals LLC Request. Under a port development authority, the NWSA manages the container, breakbulk, auto and some bulk terminals in Seattle and Tacoma. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. Do not park on SR 509. .eg-eyebrow-right { Collects IP address of visitors, date/time of visits and visit time. Please email tiwyard@everport-terminals.com if you have any questions or. Contact Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. One Sitcum Plaza, Tacoma, WA 98421. deliver best-in-class service to our customers. <atitlt="print screen" alt="print screen" onclick="window.print();"target=" _blank" Style=cursor:pointer;">print button Need a custom quote or want to discuss your options. Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. Refunds are in the Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner. Terminal Alerts provide you with real-time, personalised operational updates via SMS or email. Terminal Island, CA 90731. INC. North Reclamation Atea, Subangdaku Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Each daily screenshot must be time stamped and show no appointments were available for all shifts and as far into the future as the terminal system allows. Allows the user to access multiple applications by using single sign-on. After 90 days, there are no returns.Mini and Micro Paks may not be returned. Please enter your Evergreen account number and zip code to activate your online account below. Remembers the users tracking preferences on www.oocl.com (e.g. Related Articles. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. *During the limited gate Import out appointments will not be available*, Please contact: tiwyard@everport-terminals.com or customerservice-tiw@abpiusa.com for details, Appointments are now required at Pierce County Terminal. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. Click EmptyReturns and scroll down until you find your area and size/type. In the past days, both Rail Operators have now enforced restrictions on the return of empty containers (MT's) to those ramps, which has meant the need for us to secure additional empty storage . Holiday Schedule Shipper's own containers (SOC) are not subject to detention and are subject to demurrage at some locations. Where do I return my empty container? Cosco, Evergreen, Hamburg Sud, Maersk, MSC, Safmarine, Sealand, Hyundai Always verify your empty return location with the shipping line ACL, APL, CMA-CGM, Hapag Lloyd, Evergreen, Marfret, ONE Line, OOCL, Transfar, US Lines (ANL), Yang Ming, Zim Lines DAILY CHASSIS / EMPTY ACCEPTANCE CONTAINER TERMINALS CHASSIS POOLS Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions eContainer is the tool which enables easy access to search for empty delivery locations. Please enter container number (s) below: *Note: If you would like to enter more than one container number, separate each container number by pressing enter. Activity location codes for demurrage and detention, Submission of release request instructions. For Long Beach and Los Angeles Saturdays and Holidays with operating gates will be counted as working days for cargo discharging at terminals. Don't miss out on sales, new arrivals and more. With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. Your complete guide to shipping to and from United States of America. Thanks for your cooperation! width: 20%; Below is a listing of participating Equipment Providers in the UIIA that have provided their pre-designated satellite return locations in accordance with Section E.1.b. Demurrage disputes for U.S. shipments can be raised by: For cargo after pickup, through our website maersk.com in the MyFinance section. (10 containers per search) Reset. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. Text NWSA TRUCKS to 46-8311 to receive updates via text message (message and data rates apply). An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: Empty Management and Street Turns Empty Return Instructions Dual Move Appointments Vessel Schedules Medical Supplier Container Reservations Current eModal Platform Status All eModal systems are functioning normally. display: block; eContainer - CMA CGM Remembers the users default region landing page. } Maersk Spot now also includes extendable Free time options. Partial day closures are considered as a full working day and count towards free time. Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). Verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. When free time expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full free time period was given to pickup the cargo. Evergreen Line Empty Dispatch Information 20' 40' and 40' High Cubes are dispatched from Columbia Container Services 1100 Polaris St. The e-mail must be sent prior to the first day being requested for a waiver and be sent to. For Shippers own containers (SOC) at non NWK locations, we have a single SOC DMR rate (no matter cntr/cargo type). Please login or create an account to access online services. Signal Mutual, the largest federal longshore and harbor workers compensation insurance provider in the United States has named APM Terminals North America as the recipient of the companys s Industry Safety Leadership Award for the 2021-22 year. Import Empty Return Instruction ***IMPORTANT MESSAGE*** Please input complete container number (four letters and seven digits, no space in between or after. } The eContainer application will advise where to return an empty container in a given metropolitan location. APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. Empty Return Instructions & Vessel Schedules. Announcements. Here is how to check the appointed depot information for empty container return. We do not accept C.O.D. In the event you wish to change the party invoiced, please e-mail. } padding: 5px; Disputes must be submitted to Maersk within 30 days of the invoice date. text-align: right; Evergreen Office/Agents List - Evergreen Shipping Apmterminals.com is using functional, analytical and tracking cookies to give you an optimal experience. Where do I return my empty container? Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. flex: 1; All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. display: none; All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Subscribe Unsubscribe Leave all lists. Reefer container with IMO follows Reefer. **, {{'SP_TOTALCOUNT' | translate}}{{ totalRecords }}. This domain is owned by Doubleclick (Google). Returns | Evergreen Return Policy If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Detention disputes for U.S. shipments can be raised by: For cargo after return, through our website maersk.com in the MyFinance section. To see the satellite locations for an Equipment Provider, simply click on the EP's company name. 2022 Earth Hour. Identifies a valid user using single sign-on across multiple applications. | Press submit when you are done. Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. UIIA Notification Region. Returns | Evergreen Ends on the day that the full container is gated-out of the terminal. .eg-eyebrow { The tags are re-editable. Start your search for the right partner for your business. Version: em2005.1201.25 2022 Maher Terminals LLC - All Rights Reserved. Stores Boolean values to check whether website must be animated. If you have not, or just want to be sure, you can search the list we . When your package is ready do one of the following: For the U.S. Please note the below provides a general overview of our import demurrage and detention practices in the U.S. For complete details please refer to our tariff here. Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. Get updates on terminal schedules and other notices. We rely on your consent for placing on your browser cookies which may collect personal data about you. In the event of any discrepancies between the below and our public tariff, the public tariff prevails. We handle a wide variety of cargo. APM Terminals offers seamless, cost-effective and reliable container weighing solution that will save you both time and money. Shipping Line Contacts Status , Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. Specifically for the below dispute types, please include the following: Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. Empty Return Information 20' Dry, 40' Dry, and 40' High Cubes are Returned to Fleet Street - Berth 64 . Depot Information | Evergreen Email us : atl@evergreen-shipping.us Return to top Dallas Sales Offices Tollway Plaza I 16000 North Dallas Parkway, Suite 400 Dallas , TX 75248 Tel : (972) 246-2271 Fax : (972) 246-5503 Email us : dlsbiz@evergreen-shipping.us Return to top Houston Sales Offices 6575 West Loop South Suite 640 Bellaire , Texas 77401 Tel : (713) 661-8884 **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. font-size: 15px; We will work directly with the retailer on these issues of consumer returns. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. This will benefit all trucking companies . Stores a unique chat session status and session information such as user name, company name, email address, question that posted by the user and chat history. Get up-to-date local information about import procedures and restrictions, demurrage and detention, container drop-offs and more. These days will be countable days within the free time period for demurrage and detention. Everport. At Ocean Ports and Inland CY Locations working days are defined as Monday through Friday except for Long Beach and Los Angeles. background: #107661; Free time: Working Days Learn more. print button, Terminal Empty Return Appointment Creation Rule Reminders: * There will be a limit to the amount of empty in appointments you can make in a 10 minute period . Vessel Schedule We are a leading container gateway in the United States. Reminder: Appointments are mandatory. Empty Container Return. Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. , however not all transactions will be guaranteed. Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. .eg-eyebrow div { Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. however not all transactions will be guaranteed. Empty Receiving - Fenix Marine Services Please refer to CMA empty return and dispatch information ANL Singapore Date: Friday, March 03, 2023 Please send all returns or exchanges to: Evergreen Enterprises Empty Returns - APM Terminals eModal.com - The world's largest port community system deliveries. Your online behaviour could be followed by these third parties. Pleasesearch the Empty Container Return Exceptions list to locate your empty container delivery location. Since its establishment on 1 September 1968, Evergreen Marine Corp (EMC) has secured its place in shipping history. Tampa - first 8:00 AM following vessel departure. Empty reefer containers will be released against bookingsand accepted as export loads5 working days prior to vessel arrival. @media(min-width: 769px) { Tacoma, WA 98401-2985800-657-9808info@nwseaportalliance.com, Seattle Harbor | Directions Please enter container IDs (Maximum 10 Entries). Ocean Carriers can participate directly by simply sending a standardized Excel file that is digitized and accepted into the application by eModal. vessel tracking, port schedule, access rates of exchange for your selected Eagle Marine Services, Ltd document.write(new Date().getFullYear()). IANA's Equipment Return Location Directory The eContainer application will advise where to return an empty container in a given metropolitan location. Each appointment therefore is valid for two hours when including grace periods. Richmond, VA 23237. Maher Terminals Customer Service Package Hover your cursor over the Terminal to see their Shift Definitions. Finding solutions and creating opportunities is the name of the game. Accepting Evergreen, COSCO, CMA, APL & OOCL. Customer Service Package Stay up-to-date with all the current export receiving dates. The Northwest Seaport Alliance details, At CY Rail Facilities working days are defined as Monday through Saturday. ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns U.S. Department of Commerce Please key in your Shipping Line name for each terminal. Registration required for some services. If your item is defective, you have one year from the date of purchase to return it. Evergreen Shipping Agency (America) Corp. No parts may be returned without a Return Authorization Number issued by Caplugs Customer Service Representative EVERGREEN container tracking Port Elizabeth - APM Terminals Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. A portal for shipping and transport information. We hope you love what you ordered. } Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. Please email tiwyard@everport-terminals.com if you have any questions or issues regarding the appointment system. Sets session expire time for the user across multiple applications. For disputes involving a change of paying party, written confirmation from the party who will pay is needed. Empty Return Announcement | Evergreen Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Baltimore - first 8:00 AM following vessel departure Contact information for the different equipment control teams can be found at the top based on the city you are looking for.