You and Terron were so great to work with and I am so happy The Waterfall was able to share this special day with you. Had my wedding on June 11, 2017. Jessica worked with us through the planning process and was always available for questions and answered emails the same day they were sent. and how amazing it was! Our guests were blown away with all of the appetizer, and dessert stations. They were so good that after the wedding, even my groomsmen were telling me how great they were and taking care of stuff I didnt even know about and that they deserve a raise! You can tell that service is an extremely big deal to them and it shows. The first time I walked into the main lobby I thought I was in some castle in a different country or a fairy tale. Just a great spot to get married. Words do not do the Waterfall and its staff justice. Regardless of this review, w My husband and I had our wedding at the Waterfall on Nov. 12, 2016 and it was a truly wonderful experience. later. Wedding/event guests have use of: Bridal suite First floor ballroom Grand staircase Living room area Restrooms For Friday events, please be aware that the park office remains open to the public from 8:00 A.M. to 4:00 P.M. Especially our event coordinator Jessy, and our bridal attendant Amanda. Maggie, David and all of their staff were incredible to say the least. Then came dinner which was so great! Excellent, excellent, everything - just celebrated our daughter's wedding there and our guests could not stop raving about everything from the venue to the food to the service. They are top notch when it comes to executing your perfect wedding. She handled everything so seamlessly from start to finish. ht me food, water, napkins and even touched up my lipgloss. We also told them 10 days in advance to cancel when the accident happened. I had a lot of my own decor I was providing for the wedding and was a little anxious about it being set up how I would like. Thank you so much! I will continue to share my story with engaged couples I work with--thanks a million! No big deal. Their captains and managers made sure everything ran like clockwork. Newark, (302) 368-8000 Cost: $85-$105 per person. Rachael was extraordinary, she put up with me the whole time, helping me throughout the whole process and making it easier for me since I am in Nursing School. This peaceful and meticulously designed garden space provides the perfect backdrop for all of your wedding photography needs. The venue is VERY BEAUTIFUL and worth the money. bride wasnt provided the lock before hand and when my bridesmaid asked for it while I was busy, she was finally given it but then not told where to go. From the moment I stepped into the facility for rehearsal, until the wedding was over the next evening, I have never felt so respected, catered to and loved on, like I felt by the staff and management there. Even with the missing DJ, everything ended turning out perfectly, which is all that matters! The cocktail hour space was breathtaking. When I thought of my special day I had no idea it would be so amazing! Thank you thank you thank you to everyone at the Waterfall for the perfect wedding of our dreams!!!! a area in late 2015, we stumbled upon The Waterfall on one of the wedding websites, but were unfamiliar with location in Claymont DE. Really breatht My wedding was on 9/14/18 and as far as the food and the staff that day - all was great. David Furst They thought of everything! Everything looks so great!" The Waterfall is a gorgeous event space, where for nearly a decade our inspired patrons have used our halls as the stage for which they have set the brightest memories of their lives. s told us that it was the best wedding they had ever attended! Thanks for everything! Where is Bellevue Hall located? Everyone who we talked to said it was the best wedding they had ever been too . From bridal party to guest the energy and excitement through the night never faded!! Everyone was so attentive to the needs of everyone involved in the wedding and they made sure that my husband and I had everythi Everything was amazing! Waterfall she did. . I highly recommend The Waterfall. Our wedding was absolutely perfect thanks to each one of you! They also got specific beers and wine we wanted at the wedding for no extra cost. The staff are all wonderful and they'll go above and beyond on your day to make it easier on you. Although my husband and I didn't get to eat much, our guests could not stop raving over the food. definitely recommend this venue for a wedding reception. The Waterfall Catering & Special Events 3416 Philadelphia Pike, Claymont, DE Map Phone www.waterfallbanquets.com Capacity: 500 people About The Waterfall Catering & Special Events The Waterfall is a wedding & events venue located in Claymont, Delaware. Contact us for more information or to schedule an appointment. "Any Occasion Party Planner". For the amount paid, the service should have been much better. Our wedding was held in the morning (10 a.m) at their outdoor ceremony area. Please consider this venue if you are in MD, Philly or DE. There were soooo many dessert options it was inane. You choose a photographer, a DJ, and a florist and we will do the restincluding catering, customized lighting, and handcrafted cakes. Working with Adriana was also a good experience given the situation with Covid 19, t Everything was perfect. I would like to preface this review stating there are not enough words to do it justice for how amazing they were to make our wedding into the most memorable day of our lives. We highly recommend this venue for a wedding! Our wedding was originally scheduled for May 2020 but had to reschedule for 2021. The Waterfall was the perfect venue. We at The Waterfall are sympathetic to the unexpected events that happen to our clients. The entire staff at the waterfall was AMAZING!! ly, professionally and with such kindness. Her speech said it all when she thanked her parents for giving them the wedding of their dreams!!!!! I would 1000% recommend them as your wedding venue! The captured my vision of how i wanted things perfectly. I haven't even started about the food yet. She ensured we always had a drink our hand, and she went over and above by helping my husband sew a button back onto his suit jacket and hunting down a Tide pen to get chocolate out of my dress! Im sure its difficult to cook steak correct for 150 people and I cant complain because they really worked hard to make sure everyone was taken care of. Your other option, the Cascade Ballroom, can accommodate up to 325 guests. This notable estate is truly a one-of-a-kind property at which to host your wedding celebration. ey were by our side for whatever we needed the entire night. We were nervous about having our wedding with COVID but th Our wedding at the Waterfall was amazing. With that said, there were several issues that arose after the fact. Anna, Deneen, and Laura insured that the wedding moved seamlessly and were very attentive. The Waterfall was absolutely amazing for our wedding day. THE WATERFALL IS PROUD TO ANNOUNCE IT HAS UNDERGONE A MULTI-MILLION DOLLAR RENOVATION! Brianna & John Gibson. ing. The place was wonderful. OMG she is awesome she did everything she could to work with us and make my wife's dream wedding come true!!! I did provide photos and instructions with said decor, but I cannot tell you what an amazing job they did with set up! Ultimately, these were just a few of the negative experiences, and despite my detailed complaint with documented proof, the general manager stated they executed my wedding flawlessly and my request had been denied. They were very responsive but once money was fully paid in advance, they were less responsive. All 3 were AMAZING! Our guests are still talking about this venue and that it was the best wedding they've ever been to. If you are debating of where to have your wedding ceremony, reception or even party I wouldn't hesitate and tell you to book at The Waterfall. Not to mention other different food options that we didn't even know about before the reception. But even better, our guests were and still are raving about all of it - decor, space, food, service. The hospitality and generousity from this venue is above and beyond and I would recommend The Waterfall to any couple looking into them right now. There was a time that i would have told every one I knew to go there, but now with the blatant ignorance of my feelings I would NEVER tell anyone to go there or use this venue. Seriously they brought you whatever you needed! This venue is breathtaking! LIFE SAVER. Of course, we had to wait for them to returnDespite my clear pictures and detailed plans for decorations, half of my decorations were not used, as guests were arriving they were still setting up, when my weddings were repackaged most of them were damaged, doing a final walk through through the facility I found my expensive faux flower decorations in the coat closet, etc. The appetizers were great, but dinner was definitely subpar. ithout confirming a time to meet we called the office to setup a tour. If this venue wasn't on your list before, it should definitely be -- out of 10 stars, we give it an 11! What a lovely touch! The place is very professional and the caterers were very nice and accommodating. We had to reschedule 3 times due to covid, and they were nothing We had our wedding here and it went great! Weddings typically range from $165 to $220 per person and include uplighting, staff, gratuity and tax. We had the wedding of our dreams because of this venue. Party Venues in Wilmington, DE | Sheraton Suites Wilmington Downtown We absolutely loved the venue and had such an amazing wedding! Despite our setbacks, we would still recommend the waterfall as a venue for your future wedding. The Waterfall Catering and Special Events, Rehearsal Dinners, Bridal Showers & Parties, Flower Girl Dresses and Ring Bearer Outfits. The dessert bar was such a big hit! We worked with Maggie. She made sure we were taken care of every step of the way. I'd say go take a tour and see their packages. I want John and the staff to know how special I felt as an officiant. It was evident throughout the evening that The Waterfall worked as a cohesive unit to make the evening a success. Staff Superb Please see our, Get Our Wedding Planner App On Your Mobile Device. My fiance and I were robbed of our food! Weddings - Waterfall Banquet I am still getting texts about the food a week later, Im not sure when they will stop. The Waterfall can be contacted via phone at (302) 792-2600 for pricing, hours and directions. There seemed to be an endless supply of food and drinks. Not to mention, when the check didnt clear my bank, I checked the status once a week and they ensured me it was deposited, it wasnt until 6 weeks later the finance manager realized it never hit the books-I dont see how a venue looses a check I hand delivered. You will not regret it!!! The entrees was amazing - hot, delicious, and served right on time. Did I mention it was delicious! we could relive this day everyday, it would always take place there. The cocktail hour was amazing! Guests were confused about where to go and the parties were so mixed, we have several strangers who signed our guestbook. Absolutely unbelievable!!!!! A flawless team provided us a flawless day and we couldn't be happier. Plan A Wedding Glen Foerd Not only that, we gave The Waterfall a seating chart, including tables with ONLY CHILDREN AND THEY SERVED THOSE TABLES WITH CHAMPAGNE DESPITE OUR CLEAR OUTLINE THAT THE TABLE CONSISTED OF UNDERAGE CHILDREN! David was more than accommodating! The WATERFALL, you have ruined what was supposed to be one of the best days of our lives, but thanks to an amazing Wedding Planner and support team, I was able to focus on everything positive outside of the horrible decision for my venue choice. Wedding Venues in Delaware - Price 37 Venues | Wedding Spot All the best, You guys go above and beyond the expectations and we are truly grateful to have picked The Waterfall as our venue. edding day so special and we couldn't have asked for a better person to work with! Amanda was my wedding attendant who served me well on my wedding day. Again, we are very sorry for your loss and we wish you all the best. I can't wait to see them! e to know what they can do for you. Being a same sex couple you hope to find a place that will treat you just like everyone else because you love like everyone else and that is what they did. Pamela Averette-Howard my day of We had our wedding reception on 8/6/22 and we could not have been happier with choosing the Waterfall! I cant stress enough how amazing the Waterfall was and how happy we are that we booked this venue for our wedding. If We had our wedding here this past Friday and I can not say enough great things about the venue and the staff! It was a pleasure working with you, Chris and your families. Thanks so much to the staff at The Waterfall. I honestly felt bad bc they were doing the best they could and I had to remind my guests to be courteous so not their fault but the outside and inside bars couldve been opened to avoid this. coordinate our special day. You will not regret it :) All my love to The Waterfall - I hope I get to go back again as a guest one day. Throughout the wedding planning process, we kept in touch with David, and bounced ideas with him on what our vision was for the day. From beginning to end, everything was tasteful, on-point and the customer service we experienced was awesome! By clicking 'Request Quote', you agree that your information will be shared with the vendor and used to create an account on TheKnot.com. I wasn't worried about the timeline of the night, not even once!! The staff demonstrated the ability to execute my wedding vision flawlessly and with excellence. Not only were the staff and room spectacular, the food was OUT OF THIS WORLD!!!! I am so thankful for Amanda, our wedding attendant, she was beyond incredible and did everything she could to make our day great! b job and was so great to work with. The Waterfall did. It was my dream wedding, and it woul You gotta be careful with this place. Their coordinators are a pleasure to work with and their staff is super friendly. The Waterfall was amazing from start to finish. Absolutely wonderful!!! We are filipino and they actually surprised us with a filipino station during the cocktail hour! These characteristics continued throughout the evening even with the dessert bar! I cannot tell you how many of our guest My wedding was 9/30/2018. The Waterfall Wedding Guide [Waterfall Wedding Venues + Packages] Table of Contents How to Plan a Waterfall Wedding Step #1: Research Step #2: Get Your Permits Step #3: Finalize the Details Step #4: Celebrate Waterfall Wedding Venues in Each State Alabama DeSoto Falls Alaska Nugget Falls Arizona Havasu Falls Arkansas Cedar Falls California I know that when planning your wedding it is really difficult to make so many decisions, however choosing The Waterfall was by far the best and easiest decision I made during my entire wedding planning process. The cocktail hour had so much food to offer and all of our guests raved about how delicious everything was! I was so in love and our guests loved the outdoor bar area, the seating, and all the incredible features (ie. The staff was wonderful and so attentive. Nicoleta, my event specialist, was amazing and truly felt like a friend by the time my wedding came around. Our Banquet hall in Wilmington, DE, features 2,646 square feet of space and stylish dcor. The team can also help with creating custom lighting as well as the following services: Follow The Waterfall Catering & Special Events on. The exterior garden areas at the Waterfall Catering & Special Events are filled with blooming plants and lush greenery. Management was very good, and worked with us to reschedule. Rachel's response was "Why did you take so long?" Even during a very busy month of May they were always available to help us! Civil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony, Bar & Drinks, Cakes & Desserts, Food & Catering, Planning, coordinator and event specialist did not give a lot of feedback nor did they seem to be very organized. -shoutout to Dan who saved my wedding by allowing us to borrow things the venue had already The amount food is out of this world! Plus, our guests are still talking about it so for us it definitely means that it was money well spent. We had our ceremony indoors due to the cold/windy weather after a hurricane! Marcus the owner out did himself and treated my family like royalty. aking. In this case, my husband was a guest too, and he also observed what I did. Brett and Maxine, in particular, were shining stars and made our day spectacular! Jessy Moran & The Waterfall Staff. I wish I coulds relive it over and over. The weather was perfect. The Waterfall had TWO beautifully decorated ballrooms to choose from, and a newly renovated outdoor terrace for a ceremony. Things were supposed to be timed so we didnt even see each other. Every bride and groom deserves to feel like royalty on their wedding day. The staff was all attentive and friendly, the food was AMAZING (I am still getting compliments on how much everyone enjoyed it! She was always there when I needed her through the planning and any questions she kept me calm, my husband and I always felt she put our best interest first. The wedding party was also accommodated in a bridal suite stocked with food and drinks hours before the wedding started. I highly recommend Matt (Day of Manager), Nicoleta (Coordinator), and Amanda (Bridal Attendent) for your big day! Also, if you ask they will bring you anything you want up to the bridal suit. we cannot thank the staff at The Waterfall enough for making our wedding day perfect! Unfortunately since we moved your date once and effectively lost two dates of revenue, we cannot offer to move any of your deposits to a future event. It is always unfortunate when a couple has to cancel their event regardless of the reason. You even get a personal bridal attendant for the day of who gets you anything you need. Everything was absolutely amazing. When you host your ceremony at the Waterfall Catering & Special Events, a wedding venue located in Claymont, Delaware, you can experience a truly romantic escape. A 15 minute drive is worth it to look at. I would absolutely recommend. (It is a long walk from the building to the outdoor ceremony platform so be prepared!) Whatever we needed they were right there accommodating everything. i obviously dont plan events on a daily basis so I didnt know how to do things liek place settings and table arrangements. We had nothing but great feedback from all of them. Quinn, the matre d, and Ryan, the bridal attendant, were amazing; they were everywhere (usually with champagne), making sure you had exactly what you needed. The venue is beautiful, the food is amazing and the staff is top notch. If you are considering the Waterfall book it! She stayed in communication with our coordinator and made sure that everything ran smoothly. They were so accommodating and so easy to work with. My wedding was everything I dreamed of and more! The venue, the staff, the food and just the overall treatment was first class. VENUE: This one is pretty easy to see, one walk through and you can tell how gorgeous the ceremony will be outside among the marble columns and green gardens. Because dinner was served very late we were only left with about 2 hours of fun and dancing. This was the very first venue I looked at but still wanted to look at a few others to see what else was out there. And the venue itself-breathtaking. id, the general manager was also fantastic. Every staff member was extremely nice and made sure we were happy and listened to every step of the way. There is a separate room for cocktail hour which later turns into the dessert room. Perfect venue! This venue aims to please - from the very first visit through my wedding day, you are treated not only like their best client, but their only client. eir customer service a 10/10. The Waterfall Catering & Special Events - Venue - Claymont, DE I would recommend this venue to everyone! The adjacent manicured . our next annual Couples Celebration! Thanks again for everything and I won't hesitate to return to The Waterfall for another event. Staffing was very s After I got engaged, my husband and I started to look for venues and the one that REALLY helped us was looking at reviews from other couples. I cant say one bad thing about this venue. - From Brandy & Steve, y and the other man who was helping us(I am so sorry I forgot his name) were outstanding. 5 Must Visit Waterfalls in Delaware Water Gap - HolidayKeepers ng we needed and more during the event. I had my wedding at the Waterfall on June 2nd, and it was absolutely amazing! The staff were all extremely supportive from day one all the way to the wedding day. Gallery - Waterfall Banquet Elegant setting, six-story atrium and waterfall with fountain. It wasn't until we had contacted them that we were informed of the switch. Our guests to this day still tell us it was the best wedding they have ever been to! I couldnt be more thrilled with the day. The Waterfall is located at 3416 Philadelphia Pike in Claymont, Delaware 19703. The staff were amazing beyond what we expected. Jessica is the best event planner and truly nailed every detail. Thank you all again for everything! I officiated a ceremony at The Waterfall last August, 2017. We picked pasta, pizza, southwest, mashed potato/mac n' cheese, and the street vendor station. Little did we know it would be every better! We had our own private bathroom in the ballroom just for our guests, along with the bar inside as well. All of our guests are still raving about how beautiful the venue is and how incredible and abundant the food was. Everything was taken care of for us and I felt like I didn't need to worry about anything throughout the entire day. as. job so much easier! Unique Philadelphia Wedding & Reception Venues | Bellevue Hotel - Hyatt I could never truly express how beautiful it all was but we are so thankful! The evening of the rehearsal, they assumed we could rehearse in the cascade ballroom (which wasnt even our ballroom, but it was raining), but the clients who had a wedding in there didnt want us practicing with their decorations set up (I definitely dont blame them), but there was a prom in the grand ballroom, so we were told to rehearse outsidein the rain. Everything and everyone was on point. I voiced my opinions starting when we got back from the honeymoon on 9/24/18, and the buck has been passed several times, received one call from Dan (general manager) back in mid-October, but now to date (11/6/18) NO ONE HAS done a final follow up. I worked with Maggie, who was amazing and so helpful from the beginning all the way through the wedding day. Accommodating to all your bridal concerns and needs. Even when my DJ didnt show up (crazy right!? hey ensure that every detail is accounted for. I spoke with the owners regarding the payments you have already made. Although its only been 3 days since out special day everyone can't stop calling, e-mailing, texting or even face-booking how great everything was and even how amazing the whole staff was. We asked for whom we scheduled our appointment with and she said that she was going to be walking us around today. contact journal weddings about portfolio. THE PEOPLE: I cant speak highly enough of the people that made the wedding come together. My husband and I got married September 8th, 2019 and my wedding day felt like the fairytale I dreamed it would be! Our wedding was on June 22, 2019 and I would pick this venue over and over again without hesitation. I couldn't have asked for a better staff. Thank you so much for making our day the best ever!! If you are looking for a venue which is extremely beautiful and with staff with great customer service , this is for you. Would highly recommend this venue to everybody. Ballroom was pure elegance, from the exquisite lighting to the spacious dance floor. I can't thank Rachel enough for all her help with our special day. We strive to execute each event to the best of abilities, unfortunately, we cannot control mother nature or any of her pests. They were phenomenal! The Waterfall Catering & Special Events - Claymont, DE - Wedding Venue ups we had while we were getting dressed, and our event specialist ensured that the timeline of the evening ran smoothly from our walk down the aisle to the end of the night. The picturesque outdoor ceremony space, was infested with bugs severely! The Waterfall Catering and Special Events - Claymont, DE At the end I knew that nothing else I looked at would compare to The Waterfall. My husband and I chose The Waterfall for our November 2019 wedding and were absolutely BLOWN AWAY! This venue goes above and beyond to make your wedding night a dream come true! the best night ever and our guests raved about the venue, food, etc.! We were in the cascade ballroom and so we had access to the outdoor area with the waterfalls and fire pits. We had been talking with the Waterfall for a few days, w After my wedding was said and done I wrote a five page letter to the owner requesting my final deposit back (the lowest installment we made) because of how poor my event was executed. Our bridal attendant Gina was outstanding. They were all incredible!!!! When she showed us the Grand room I had walked out to the dance floor, which had a white silk screen that had been laid over the dance floor. It felt like we had a million dollar wedding. The Waterfall provided us with best wedding day experience I could ever imagine! The Waterfall - Delaware Weddings [rev_slider waterfall] The Waterfall 3416 Philadelphia Pike, Claymont, DE 19703 | phone: 302-792-2600 | fax: 302-792-0120 Visit Website [tabby title="About The Waterfall"] The Waterfall is proud to announce that its facility is undergoing a multi-million dollar renovation project. The Waterfall is highly recommended for any couple looking to display their love at the highest level. The taste testin Our wedding was on 7/18/2019 and it was amazing. thank you waterfall and staff!!! We worked with Jessica from beginning to end and she was amazing! I hope to see you at the Anniversary Event DO NOT BOOK THIS VENUE - My fiance and I are from Washington, DC and despite our love for our home city, we decided to venture into Delaware and stumbled upon The Waterfall. If there were better communication, that was something that likely could have been avoided. She continued to show us around with only a few other incidences. Juniper by Tonic | Reception Venues - The Knot We couldn't have picked a better place to spend our special day. but she kept us on point with timing and made sure the room remained stocked and comfortable. Don't let the area fool you, you don't feel like you're anywhere near Claymont. Additionally, during wedding planning, there was a change in staff, specifically our main contact person and would-be day of coordinator. My daughters wedding was held at The Waterfall on September 1, 2019. Wow! Their service was impeccable and many of our guests called and texted us to tell us they remembered some of their server's names and even left them tips. Our event planner Nicole was awesome and worked with us to make our day just the way we wanted it. o life. On our day we worked closely with Maxine and Kevin whom were beyond helpful any thing we or even our bridal party asked for they were sure to get the job done. Very responsive and accommodating to all of our requests. I need someone to get married here just so i can eat there againi swearTheir sushi was even amazing-- we had the sushi station and i was kind of thinking it would be supermarket sushi but IT WAS SO GOOD!!! Juniper by Tonic is well-equipped to handle elaborate gatherings, and offers incredible views of the city with . Eye-catching details like ornate columns and a gently cascading fountain fill the space. David even took the time to sit with us and make sure that all of our questions were answered. Not only is the most unprofessional establishment I've ever encountered, the staff are unsavory and hostile and I would never recommend for anyone to spend $20,000 for FILTH.
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