they would not take my refund of just a couple od things because it was a online/delivery order and the customer service desk told me they cant do my refund cuz they dont do those! The kitchen manager needs fired. For example, pharmacy business hours are 8a-8p. Don't deserve even 1 star for that area. Very abrasive. Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I have 3 children ,2 of which are very sick . Giant Eagle, Inc. Team Leader Review: Will not recommend the company Their last call they said they had to talk to the pharmacist that did the transaction and they would return our calls, but never did. The next best thing would be some sort of response just so I know you are aware of my issue. I can't help but to notice a 1 star for most of the reviews. How dare you feed the opioid epidemic.and settling out of court,paying an undisclosed amount of money, all because you know you were GUILTY of abusing your right to fill prescriptions for opioids. We use dedicated people and clever technology to safeguard our platform. I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. I got a scratch off and wanted to cash it in the guy behind counter said to scan it on the machine and bring paper to him that was no problem. Note that complaint text that is displayed might not represent all complaints filed with BBB. The store is in Brooklyn ohio. Anyone can write a Trustpilot review. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. 20 Things You Didn't Know about Giant Eagle - Money Inc 5-7 minutes he was gone. I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. Products used:Your customer service stinks. Giant Eagle - Apps on Google Play Giant Eagle has been on the forefront of everything from racial profiling to falsely accusing shoppers of shoplifting. I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. this is very frustrating, inconvenient and time consuming. code: [protected] [protected]. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance. Pros. How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. We would like to show you a description here but the site won't allow us. My husband, **** went to the Giant Eagle at Mayfield Heights to pick up a prescription in their pharmacy. Even giant eagle employee get all the brake getgo employee do not have people to cover all the brakes from other stores. I even told her i had to get out of my vehicle with a new diagnosed spine issue, of which i was there trying to get my first prescription, and had to wave the 6 cars behind me that the drive thru was closed. Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. Kroger's parking lots are always full. Time: 1:28 Giant Eagle expands discounts to products nearing 'best-by' date to At this point I have spent way too much time with them without a resolution to this problem. The kitchen manager was the cashier. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. The drive thru at Giant Eagle in Washington Pa. 15301 is absolutely in need of rules and regulations. I should have asked to speak to someone because Im guessing if my daughter was 12 it wouldnt have been an issue. An item had part of the label ripped off of it which had the bar code on it. Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. I have made 3 complaints to your service department about the condition of your in store wheelchair. I wanted 2.5lbs it is almost 2 months and haven't been able to use it, what do I need to do to use it, I have one for another vehicle and want to use this one, please advise, thank you, Desired outcome: This incident happened on friday june 24, 2022 @ 05:14pm, store #617 in geneva ohio. your customer service is not customer friendly. I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. Regards,
Be the first one to write a review. The butchers are LAZY! And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. File a complaint. ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! Rude staff WHY would you allow such a sick person to work and spread germs to your customers???? I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. Can the consumer advise which location she is referencing? Never had such a bad experience before. The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. (419) 843-7296 182.32 mile. Giant Eagle Reviews, Ratings | Retail near 3841 S Hamilton Rd ComplaintsBoard.com is a leading complaint resolution website on the Internet. I then went to the customer service desk and asked for a manager. Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. You will lose me and many others who despise having to use pc, etc to see your weekly special info. Your Rochester bakery dept ruined my 6year old sons birthday and the disappointment and cries that came from him when I told him he wasnt going to get the cake he picked out. When are you guys gonna get the a2 milk? Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. Get go in Washington PA on Wylie ave.. Policies | Giant Eagle (Either January 3rd or 10th). I did. Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. More or less told tough. So here's one problem, why would you give a customer ahead of us their prescription while you said you were closed and then not answer us when we rang the bell? Then I either stand and wait for half an hour or have to come back another day. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . They were VERY rude to say the least, there was no need for it. My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. For every $50 you spend on qualifying perchases, you get a straight $1 back, not $1 per gallon. Put prices on product instead of bar code or make sure bar code is right. Giant Eagle, Inc. The other guy behind counter was rude also. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. Help even if you are not a cashier, you work for GetGo! I always pump 30 gallons of fuel (their limit for a perks redemption). A multibillion dollar company has scammed a consumer out of $200 Desired outcome: That's right I said, "wanted to fight" me, a customer for wanting to receive needles when I get my medication. The organic section isn't huge at this store. Order was $20 more than what the original order placed indicated. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. Desired outcome: auth #04520C Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. States they care about work-home balance Pro diversity culture Ripoff Report on: Giant Eagle - Giant eagle metabank visa paypower prepaid card vermilion ohio. Job Work/Life Balance Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. The language that was heard today with the front of the store staff was horrible. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. This is unacceptable. Giant Eagle Grocery Store Hours and Location info near Indianapolis. Giant Eagle Initial Complaint 01/18/2023 Complaint Type: Problems with Product/Service Status: Answered I submitted a request for my pharmacy records months back and I haven't received a. Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. It goes against our guidelines to offer incentives for reviews. Desired outcome: You can use the phone app to let them know you are on your way. I apologize for any inconvenience caused by the action taken with this particular gift card. For that, Im lucky! I'll have to find another establishment for my future meat needs. Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. For the price I paid, I am very disappointed in the quality. somehow the fuel perks vanished . named Heather - very immature for the title that she holds. My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. This is over a $300 charge. Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. Desired outcome: Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I think that's obvious, Dec 7 2022 Find 477 listings related to Giant Eagle Grocery in Washburn on YP.com. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. I gave her the substitutions and one additional item. Please in the future check your produce before just tossing it carelessly on the shelf. Find out how to block Giant Eagle Pharmacy caller . I am first off disappointed by the new renovation. According to our partners at TribLIVE.com, the grocery chain is expanding its partnership with Flashfood, an app that connects users to discounted food, in all stores. Giant Eagle has extremely terrible customer service. When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! It's already been renovated so I guess bringing back products that are no longer sold. I think i talked to a team lead? In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s . We have researched this matter and added thecoupon to the consumers advantage card. Leave a review. Giant Eagle released a new "myperks" program that simplifies the way you earn and redeem perks. GIANT EAGLE SUPERMARKET - 15 Photos & 16 Reviews - Yelp I ordered my food and got my receipt. I picked up my groceries and went home thinking nothing of it but later on that day I realized I was billed twice. I will NEVER walk in a Giant Eagle again! My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. " Low pay, high amount of turnover " (in 93 reviews) " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons. Are u serious?!? I immediately returned to Giant Eagle with the card and receipt and requested a replacement/refund. He said he was sorry and didn't even know they were closed down?? Last friday, I placed an order for pickup at Giant Eagle. 22 reviews of Giant Eagle "Store's nice and clean, including the parking lot. Claim it and get a lot of features. GIANT EAGLE, INC. in Alhambra, CA | Company Info & Reviews I never recieved them, yet I was still charged for ordering them. It's sad to see that people will accept eating a piece of edible paper. It's so fast and easy. Poor quality produce for the price She hardly had a voice and could hardly hold her head up. This is actually about an experience my mother had with Giant Eagle. And bugs. Plus sideclean parking lot, great attendants, friendly , great check out attendants mostly female that care! Put prices on product instead of bar code or make sure bar code is right. A refund was processed today, December 29, 2022, to *** *******We apologize for any inconvenience. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. I through away the bananas and food that shouldn't be wiped off. I got an email stating that all sales were final even though it was just a glitch in the system. Overpriced! Terrible customer service. I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. Category Food & Beverages. No need to bother with long lines or product availability. DOUG?greatfront of house mgr. Get the food ad on the mailers. Giant Eagle is an American supermarket chain with stores in Pennsylvania, Ohio, West Virginia, Indiana, and Maryland. I did in multiple. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. I asked about my perks that were deleted They never want to cut the meat that's available. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. Giant Eagle Company. I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment. None I'm never coming back. 54% of Giant Eagle employees are women, while 46% are men. The service has always been rude, but now they have become even worse. plus-circle Add Review. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. This does make sense because she did pay the $125 to Giant Eagle and with the proof of the receipt, the approval slip and the actual damaged card she should have ay the very least been given a replacement Lyft card if not as a courtesy more as a legality which I am sure can be proven as I am looking into this matter further. I went to pick up my prescription today 3.22.22, this prescription is filled by a Doctor every 30 days, Which mea to pick up that day, per your customer service at the pharmacy who stated we now have a right not to fill it for 2 days, are you kidding me no you don't. That they deliberately don't care to abide by the ADA law, or the Civil Rights Act of 1967. Working at Giant Eagle | Glassdoor Quick Look: Dead Rising 3: Operation Broken Eagle : Giant Bomb : Free I am actually highly disgusted with this kind of customer service and hope this won't continue . When you get there, your groceries are ready. I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. What happened to integrity and company loyalty. For further assistance, please reach out to them directly. Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. Giant Eagle, Inc. Diesel Mechanic Review: It was a job to perform Here are 20 things you might not know about Giant Eagle. The Pharmacist & Staff are very professional & friendly. Pay is not enough and they use you as a tool rather than a hard working human being. Ripoff Report Needs Your Help! Why I constantly continue have this on going issue with this pharmacy has be baffled? Then she said I was trying to steal it! I don't know what was up her skirt today but it was totally uncalled for. I've been shopping here for years, and it's a typical grocery store with an infuriatingly long line at the Pharmacy. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. As a matter of policy, BBB does not endorse any product, service or business. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. Our only son was born @ Magee Womens Hospital in Pittsburg . GIANT EAGLE - 14 Photos & 22 Reviews - Yelp So I have called repeatedly and was told the discount would be added, but it never has been. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! all that "but COVID" bull$#*!
I have been a customer of Giant Eagle for about 40 years but the last eight years it has been strained. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. Giant Eagle Pharmacy caller complaints. UPMC employees were notified that flu shots could be administered by any Giant Eagle Pharmacy on a walk-in basis. I would give no stars but a minimum of one star is needed. Desired outcome: I like that i get discounts on gas when i shop. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. At Giant Eagle, our Refrigeration Technicians are at the heart of keeping every supermarket, GetGo and warehouse running smoothly and coolly by ensuring the HVAC, food and beverage equipment, soda machines, and so many other pieces of equipment are running efficiently. Flu shots are only available from 10a-6p. Giant Eagle - Bridgeville, Washington Pike (Reviews, address and phone She said yes they are closed, the drive thru and that she didn't know why people didn't realize they were closed since they sign was up there. 2. Feedback has its perks! | Giant Eagle Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. Basic understanding of Giant Eagle's Business System (GE's version of the Toyota Production System). Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. Learn how the rating is calculated 1 complaint. I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake. Giant Eagle Reviews: What Is It Like to Work At Giant Eagle? My family work there. Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. Giant Eagle Employee Reviews | Comparably I have proof in black-and-white. When I got to the store, the young man took my card in and re-ran it for payment. I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. The cardservice vendor recommended that the consumer contact Columbia directly for further assistance.If you have any questions, please feel free to contact me. I am extremely dissatisfied with the service provided to me today. This will surely increase the credibility of your complaint. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Oh and by the way, they have been shopping there under the same circumstance s for the last 3 months! I want to come back. Share your photos and videos with others to prove the truth of your words. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. show of laziness coming from the higher ups. Excellent Customer service. Giant Eagle Supermarket, 2365 E State St, Hermitage, PA 16148, USA. but 2. Giant Eagle has 37,000 employees. The digital coupons are not customer friendly. Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. Giant Eagle, the store lead is a creep too. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. The cake had an image I had selected from your website. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. Immediately a woman who works there came over and started bagging my items while I was scanning them. Procedure is simple and painless and the staff is ALWAYS pleasant. Desired outcome: I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. And having them in the store? This did not just happen, it's been over 3 years now. The quality control of your produce does not exceed healthy expectations by your customers. i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! I now realize I should have taken it back to the store but with the price of gas it did not seem feasible. This person was watching everyone in the line as if they were stealing. Reviews There are no reviews yet. Block Spam Calls. Desired outcome: Start your review today. Even the store manager was unaware that flu shot hours were limited! I fought over the phone and through email for 2 weeks, when I asked for a refund. I realize shop lifting is rampant but I am an honest person and have been shopping there a long time. The most common ethnicity at Giant Eagle is White (74%). So I did this time. Don't catch until I get home. Upon explaining my concern, store associate said they are out of all items. It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. everytime i go theirs always issues!