Alight - 3.1 San Juan, PR. Acompetitivetotal rewards package, continuing education & training, and tremendous potential with agrowingworldwide organization: As a Customer Care Representative, a typical day mayinclude the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Be prepared to answer why you are interested in this particular job opening. #beAlight As a Customer Care Representative, you will report to a Customer Care Team Leader As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. They inform them about products and services, answer their questions and resolve their issues. A 401k plan that includes a corporate match. We promote healthy lifestyles and flexible work arrangements for our employees. Working as a Customer Support Representative at Alight - Indeed Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! At Alight, we connect passion with purpose. Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. We continuously reimagine what the future could be and believe that tomorrow is created by the actions we take today. At least 4 years of customer service experience, or a combination of education and experience: High School diploma and 4 years of customer service experience, OR, Associate's Degree and 2 years or customer service experience, OR, A self-starter with excellent communication skills (verbal and written) and the passion to provide the highest level of customer care and satisfaction, Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, Ability to receive and immediately apply constructive feedback, Ability to multi-task using several Windows applications at once while assisting a customer on the phone, Flexibility to work a specified shift and extended hours as necessary, Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, High School diploma plus equivalent years of related industry experience. View similar Customer Service / Guest Services jobs below. Every colleague shapes how Alight can become better, stronger and brighter together. As a Customer Care Representative, a typical day mayinclude the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. They may often give instructions by phone and besides performing clerical tasks, they also assist . Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Customer Care Representative, Human Resources - Virtual Job in Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Customer Care in Puerto Rico - Alight The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Our Promise * Stay current on Alight's programs and services through on-going training provided by Alight Solutions. Alight Solutions Easy 1-Click Apply. Alight Solutions employees with the job title Systems Analyst make the most with an average annual salary of. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. Stay updated on our new opportunitiesJoin our. We strive for Excellence Every Day by collaborating with our clients and colleagues. Health insurance is either BCBSIL or Kaiser depending on where you are located. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. Lensa, Inc. - Lensa is a job search engine. You have successfully created a new job alert. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Ten paid holidays per calendar year (8 fixed and 2 floating). Alight Solutions hiring Customer Care Representative - Bilingual Customer Care Representative, Human Resources - Virtual Customer Care Group jobs | Customer Care Group jobs at Alight Our story starts with a simple universal truth: Every business is a people business. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Learn how this feature works. * Demonstrated proficiency with Microsoft Office; your PC skills must include the ability to use dual screens and multiple systems simultaneously (we'll provide the necessary equipment, of course!) Customer Care Representative, Human Resources - Tallahassee, FL. job View Job description, benefits and responsibilities. Inbound Customer Service Representative Jobs (with Salaries) 2022 Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. This job was posted on Sat Jul 11 2020 and expired on Wed Jul 15 2020. Alight Solutions Customer Care Representative, Human Resources Customer Care Representative Job, Remote or Florida City, FL, Customer Care Representative Job, Remote or Florida, Customer Care Representative Job, Remote or Moro, OR, Customer Care Representative Job, Remote or Texas City, TX. We learn from one another, champion progress and challenge the status quo. #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. Customer Care Representative, Human Resources - Virtual You will be notified during the hiring process which checks are required by the position. Customer Care Job Description | Velvet Jobs Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). The mission of our customer care teams exemplifies the need for humanunderstanding. Bilingual (English/Spanish) Customer Care Rep - Virtual - Alight Pros. Alight Solutions Customer Care Representative Reviews At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Join our team. Sr. Customer Care Representative - with Growth Opportunities Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. Customer Care Representative, Human Resources - Virtual - LinkedIn By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: * A full BENEFITS PACKAGE - starting on your first day of employment options include: Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. Location: San Juan, Puerto Rico. 2023 Snagajob.com, Inc. All rights reserved. * Handle a high volume of inbound calls from client employees as well as conduct outbound calls for follow up as required. Find out if you meet the requirements! $50K-$69K Per Year (Glassdoor est.) There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. Si es as, entonces ReedGroup es para ti! This role requires that qualified candidates must reside in one of the following states: In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. We combine data-driven . Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. We embrace the diversity, unique backgrounds, and individual perspectives of our people to create an inclusive workplace. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Its a permanent virtual customer care representative Job. Average Alight Solutions Customer Support Representative yearly pay in the United States is approximately $37,872, which meets the national average. How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? For more information on Job Scams, please click the link below to review information posted on the Federal Trade Commission Consumer Information site. Customer Service / Guest Services, Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Alight. Be sure to provide comprehensive yet succinct descriptions that are clear and easy to follow. At Alight, we believe a company's success starts with its people. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.. We're always looking for great talent. Copyright 2023 Grabjobs Pte.Ltd. Apply for Sr. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. Interested in Workday positions? Alight also offers a comprehensive benefits package. then the employee has changed 1 company and 1 job. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Willa Davie's email & phone number - Customer Care Representative II at Type: Full Time * Call Center and Hospitality experience preferred. Alight Customer Care Representative Job, Remote or Florida City, FL At Alight, we believe a company's success starts with its people. Customer Support Representative Salaries in the United States for Meet Alight Customer Care Watch on Why Alight? We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Pay Transparency Statement in compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Donor Engagement Guide Job in Minneapolis, MN at Alight Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, Customer Service Representative at a Lighting Company Duties: Work with our customers and senior sales rep to answer questions and provide accurate information about our products Schedule and. Visit the company website to obtain information on the company and review the job description prior to your interview. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Empezar as tu carrera con ReedGroup con un programa de entrenamiento completo. Apply for Customer Care Representative I, Healthcare Benefits at Alight today! Our story starts with a simple universal truth: Every business is a people business. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. Check out our current jobs that have a virtual/work from home option. Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Alight Easy 1-Click Apply. Full Time Our story starts with a simple, universal truth: Every business is a people business. These teams are a critical component of Alights health care,retirement and HR-delivery services. Customer Care Delivery Specialist in HR Services with Italian and You have reached your maximum number of active job alerts. Location Check out our open opportunities below. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. 55% feel they are paid fairly 11% above the national average Common benefits at Alight Solutions Benefits information is taken from job posted on Indeed. Career Development & Growth: We provide ongoing training, coaching and development.